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Known Participant
July 18, 2020
Question

8K from new Canon in Premiere

  • July 18, 2020
  • 2 replies
  • 1748 views

So sad...someone sent me a 15 second 8K raw clip from the new Canon R5... Premier Pro would not play it at all.  Then I put the same clip into Resolve and it played like butter!  Adobe...keep up the good work. This is 2020. Its on the same computer...Resolve handles it perfectly and Premiere Pro - no matter how I change the setting, just sucks!  How is this a thing??

You occasionally ask me how you could improve Premiere. There is ONLY one answer if you're a real editor - ands the word is PERFORMANCE. 

This topic has been closed for replies.

2 replies

Kevin-Monahan
Community Manager
Community Manager
July 18, 2020

As an editor and media maker, I have to say that the timing of your complaint is a bit much right now.

 

You are complaining that a clip that is twice as large as any other media ever created for consumers, with an unsupported format from a camera that has not even been released, yet won't play back yet? 

Please. At least wait until the camera is actually released. The product team asks you to be a little more patient here. Is that OK?

Let's get this thread into the Lounge.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
e.motionAuthor
Known Participant
July 18, 2020

Yes, Kevin...Your request is reasonable - IF - it also didn't play in Resolve. And you say "created for consumers". I thought Premiere was for professionals more so than consumers. Hey, the Cohen Brothers edit their movies in Premiere. 

But if you're hinting that "it's coming" soon - then you've made me a happy customer. After all, I am a customer, you get my money every month like clockwork. 

When I converted the clip to 4K ProRes HQ, it played fine. I still think that Premiere needs to use ALL of my processors, not just one or two. I will try to be more patient - and thanks for taking the time to reply. Glad to see that the product team is paying attention to us. 

Kevin-Monahan
Community Manager
Community Manager
July 18, 2020

e.motion,

Thank you for your concern. I will have to ask for your patience: at least wait until the camera is released, and probably some time afterward because that's what typically happens—but I can't give exact timing, that is beyond my paygrade.

IF - it also didn't play in Resolve.

That's nice to know, but your concern, as far as Adobe Support goes, is really not valid until the format is officially supported in the product and is mentioned in documentation. Otherwise, we are just spinning our wheels here.

There is a public beta you can try that is a better candidate for your exploration with this non-performant footage and for giving feedback to the engineering team. I would suggest trying that approach. In fact, why not go over there now and try it out?

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Inspiring
July 18, 2020

Could you make the clip available for other people to test?

e.motionAuthor
Known Participant
July 18, 2020
Graeme Bull
Community Expert
Community Expert
July 18, 2020

wow... 5GB for 15 seconds of footage. I thought 4K was hard on my system, didn't realize 8K would be so high.. makes sense. I don't have an answer for you unfortunately, agreed on the "performance" thing and you're not alone in that boat.