I'm not expecting to have my problem resolved because I know that you guys at Adobe don't care. I have been a paid user of the Creative Cloud Suite since 2016. I am a video creator that uses Premiere Pro as their primary tool to edit videos and all the other tools that Adobe has to compliment my video workflow.
I think that the program it's a very powerful editor when it works, but I don't know why it's getting worse and worse with each upgrade, and it's just getting super frustrating. It's not a cheap subscription to have, and it's just only sad that I can't work faster because of the program crashing all the time or not working correctly.
I work with Sony Codecs mainly (A7 III and FS5). I'm talking easy codecs, nothing crazy like raw footage or 8K. And I work on a top of the line iMac pro from 2018. It's ridiculous the number of times that the program has let me down on critical deliveries with my clients.
Right now, for example, we are cutting a 15-minute documentary that needs to be delivered for tomorrow, and the program has crashed more than 30 times in the last three days. Disappointing.
I'm just writing this just in case someone from Adobe sees it you can add me to the long list of unsatisfied users. The service's only getting worse and worse. I hate you Adobe.
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I couldn't agree more. I'm editing with proxies on a maxed out apple computer purchased this year- the best the consumer market has to offer- and premiere has crashed on me about 10 times in the last single day of editing. Pathetic.
Preiere Pro has some cool features and could be the best NLE. That being said I do agree the bugs are getting worse and some of them are not getting fixed. Like many others I miss the days of the CS VS the CC. The creative cloud would be much better if Premiere Pro was $4.00 per month. Audition $2.00 per month. AE $3.50 per month. Photoshop $3.00 per month Prelude $1.00 per month etc.
Adobe knows these applications need work. It sounds like you really want someone from Adobe to see what you’re saying. Since this is only a user forum, Adobe created at least two more ways to improve the situation by getting feedback in a more formal and direct way:
There may still be lots of problems, but they are making an effort. They know that the success of these applications depends on their reputation.
Yes, same here. always error on PC Wn 11 Pro and MacBook Pro, Please Fix this. i can't work if always like this.