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Jasper Kolbrink
Participating Frequently
October 17, 2019
Question

Generic comment about stability Premiere Pro CC 2019

  • October 17, 2019
  • 6 replies
  • 1580 views

Hi,

I've started working as a professional video editor a long time ago. I did Avid Media Composer, Avid Xpress, Media 100, Grass Valley Edius, Newtek SpeedEdit, Apple FinalCut Pro, you name it. I know most regedit/gfx optimisation/cache optimisation tricks.

 

Now with Adobe I've started 23 years ago with Premiere 4.2. Yes, it was instable from time to time then. But! From all the systems, only Adobe Premiere remains unstable and crashing a lot, even now in 2019 with version 13.1.5. So please Adobe (this is the kind part). Don't come to me with some invalid reason that it has to do with the hardware. I use up-to-date professional HP/Dell/Asus equipment nowadays. I run different setups, but nothing special than your average user. I tweaked all settings on different systems. There's only one explanation, which I can trustfully conform and hopefully will be recognized by the complete user community: your software is written bad. I cannot bring this more kind or respectful (I appologize for that), but understand that we pay for it. But it looks like every update (and they come fast nowadays!) has it own collection of flaws. Some old ones are resolved ofcourse, but when you manage to tweak all settings to be reasonable to work with, you can start all over again after the new update! People are getting really tired of this. Please, come with an improvement plan or skip the Pro in Premiere Pro.

 

Thank you,
Jasper Kolbrink

 

    This topic has been closed for replies.

    6 replies

    Inspiring
    October 21, 2019

    What was your impression of Davinci Resolve?

    Kevin-Monahan
    Community Manager
    Community Manager
    October 17, 2019

    Moved to the Video Lounge for general discussion. 

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Inspiring
    October 17, 2019
    He did not give enough specific details about his system and the problems. As usual you have given him very good suggestions. The User Forum is where most users can find solutions.
    Jasper Kolbrink
    Participating Frequently
    October 18, 2019
    Michael, thanks for you response. It's a generic comment about stability, as the title says.
    Kevin-Monahan
    Community Manager
    Community Manager
    October 17, 2019

    Jasper,

    Sorry for your negative experience with the software. I don't have the same problem as you, even on underpowered systems—that said, for these underpowered systems certain compromises must be made depending on the source footage and other needs. Transcoding Long GOP footage and/or creating proxies, for example. Buying faster media drives for these systems. Upgrading what can be upgraded. 

    With time, system requirements are increased. So, what you consider an "average system" in past releases might fall well short of what the system requirements dictate today. Please have a look and make sure you are up to date. For example, if you have a 4K workflow, and you are cutting native H.264 or HEVC, a GPU with 8-12 GB VRAM is what you might want to installed in your system. 2-4 GB with 4K Long GOP? Perhaps your CPU is a 6th gen processor. If so, you'll need proxies for sure.

     

    Give us precise system details so we can be sure you are operating within the newer system requirements. 

     

    Next, you did not really expound on the actual problems you are having. What's going on? Crashes? Hangs? Poor performance? There could be very solid reasons for these things that are happening to you, furthering frustration with the software. Reading in between the lines, it seems as if performance is your chief complaint.

    Regarding performance, if you are working with Long GOP footage (if you weren't already aware—but I'm sure you are), it is the absolute worst performing video file type for any computer to handle. If you insist on working with that footage, you absolutely need to make compromises in your workflow or purchase an expensive higher end computer to handle this stuff. Unfortunately, highly compressed formats are now widespread, and average computers simply don't have the power to process them well enough.

     

    A carefully planned workflow is usually required these days to get the most out of these highly compressed files. I use smart rendering in my workflow because it forces me to work with editing codecs, create preview files which can be repurposed in the export and encoding process, and makes the edit sessions go much more smoothly.

     

    With these things in mind, please give us full system details, details of your workflow, and your assessment of those things and where your issues lie with those things and the software itself.

     

    I hope I can provide you some assistance to make Premiere Pro work more smoothly for you. 

    Thanks,
    Kevin Monahan


    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Jasper Kolbrink
    Participating Frequently
    October 18, 2019
    Kevin, thanks for your response, really appreciate this. I would like to point out that this is a generic comment, which involves many crashes and hangs. Also performance, but I can live with that. I know you need more system specs for this to resolve, but my team is on different systems (from Xeon E5 v2 to last generation i7) with different versions of the software. Yes, I'm using Long GOP footage. Yes, we've bought new generation PC's (we went from the Arrandale 2010 i7 serie to 8th generation Kaby Lake R 2017). I'm sorry to tell you, but it became worse. It crashes a lot now. For now, I'll look into the smart rendering workflow you suggested. Many thanks for that.
    Inspiring
    October 17, 2019

    =========

    Now with Adobe I've started 23 years ago with Premiere 4.2

    ========

    many people have the same sentiment ( and it is just sentiment ( feeling )). We go to a local restaurant that used to be really good and discover it changed and is no longer any good at all. We buy products that are good and then something changes ( like it's now made in some other country with less quality ). Life is full of disappointments as we choose what to spend our money and time on. But with free enterprise and some degree of competition, we find alternatives and new places, products, friends... and carry on.

     

    Adobe doesn't feel sorry for you, if you are having trouble editing with their software. They are simply marketing a product and making a profit from it. So you would be silly to think your feelings matter to them. Just choose the best thing to do what you want to do and move on.  But be nice about it... that is, it is often the case that employees ( programmers, managers ) and stock holders ( investors, banks, etc. ) have no choice but to continue the path that lays before them to continue being solvent and profitable. It's nothing personal when they fail the delivery of product that is well done to the customer. What could they say ?   Sorry ??  So just move on and tell your story with a film instead of being stuck with personal nostalgia.

     

    🙂

     

    Inspiring
    October 17, 2019
    Quit complaining and move on to another video editor.
    Inspiring
    October 17, 2019
    Mike,, he's not whining and just being simple .. he has real dissapointment and I've been there too ( like all of us). He has as much right to express that as everyone else using stuff that is problematic. The end result ( move on ) is the same thing as always,, but let's be kind about it at least.
    Inspiring
    October 17, 2019

    I have been using Adobe Premiere since 1991.  I have not experienced any major problems.  Why do you  continue to use Premiere?  

    Averdahl
    Community Expert
    Community Expert
    October 17, 2019