I've cancelled my subscription.

Hello everyone,

Well, I've been using Premiere Pro for a year now but I've cancelled my subscription today. Here's a few of the reasons why:

1. The main reason is that Adobe and Apple don't seem to be able to talk to each other. I've had an engineer tell me that Adobe have filed a bug a with Apple about terrible CUDA performance (exporting doesn't work properly - just constant errors - on my configuration of machine with OSX Sierra and apparently that's Apple's problem, there's a bug report been filed. Not good enough).

2. The keyframe animation is appalling, I can't work on keyframes I have created as I can't actually move the playhead to them, I have to create a new keyframe and slightly alter the values of that and then delete the old one. Ugh. If they're trying to force me to use AE for animation then that just stinks.

3. Adobe don't really have any idea about customers or users. When I just cancelled and I selected 'other' as my reason they gave me a text box the size of a matchbox - that's Adobe's understanding of users right there in a nutshell. If you can't say what your reason for unsubscribing is five words then tough.

4. The UI is all over the place: it gets sluggish for no apparent reason; there are some very basic usability errors in the timeline (like not making selected the clips I have just copied; "Selection follows playhead" just doesn't work; Windows just disappear when you undock them.  The list goes on and on.

5. The new "features" barely function. "Essential" Graphics is anything but, it's half baked and enormously clunky. "Oh it's a work in progress" just doesn't cut it, it came out three months ago, where's the progress? I don't want bells and whistles anyway, I want a functioning piece of software.

6. There's a whiff of desperation about the whole enterprise, like they're barely hanging on. When I just cancelled, because I'd been signed up for a year (the minimum term!) I was offered 12 months for the price of 10...

7. Premiere's performance leaves a lot to be desired on a high-end iMac running Sierra. I've checked the machine, been through every setting, I've cleaned it, removed cache, everything, none of it improves the performance. I can't believe that I, as a Sierra user, am the only one having these problems.

8. And lastly, I'm now just really, really tired of sitting down and being excited about an idea only for Premiere to suck the life out of me and make me want to smash things. I've been using all sorts of complex software for years but this is just a GIANT, BLOATED MESS.

Thanks for a stressful year Adobe but I'm moving back to Final Cut Pro and I'll probably learn Avid along the way.

Goodbye.