News on Premiere Next at Adobe Max

Report · May 06, 2013

Join us today at our #AdobeMAX keynote, live at 9:30 a.m. PT with CEO Shantanu Narayen and SVP @DWadhwani: http://adobe.ly/AdobeNext

Report · May 23, 2013

Andy Bay wrote:
So as funny as it as it sounds, in order for Adobe to survive this and improve their long term stock price, the short term stock price needs to plumet.

Andy,

I don't hope for your portfolio to fail now, or ever. Does it make better sense to not wish ill will on your fellow man? When you hope for Adobe to fail, you're also hoping for a stock holder's portfolio to fail. It rubs both ways, unfortunately.

There are those on this very forum holding Adobe stock; people that help you solve your Premiere Pro problems. My hope is that we discuss solutions to your problems rather than wishing failure for the company and individuals. To engage in schadenfreude is really bad form, in my opinion. If the shoe was on the other foot, no one would like it.

Cheers,

Kevin

Report · May 23, 2013

Kevin, please read my responses to you again.

In the long term it's best for Adobe if the short term stock price sinks. This way Adobe might reverse their new strategy and everyone gets to keep their jobs. So don't say I wish ill on you, because that's not true. I'm actually hoping you have a job in the future! I also wish your stock price to increase greatly in the long run!

Report · May 23, 2013

:To engage in schadenfreude is really bad form, in my opinion. If the shoe was on the other foot, no one would like it."

No one does like it as the shoe is not only on the other foot but crammed up users &$&#@ due to a subscription only CC.

A company can raise their profits by listening to their users. When they don't listen - things go bad when customers leave.

Adobe is sticking their head in the sand over CC and ignoring users - At this point the only way users can make Adobe realize what they have done is to leave with their business.

I loved CS5, CS5.5 and CS6.

Total amount that Adobe will make from me over the amazing and innovative CC and future upgrades from the subscription model is $0.00

Adobe needs to wake up and join the rest of us who reside and edit in reality.

Report · May 23, 2013

TheCoroner9 wrote:
:To engage in schadenfreude is really bad form, in my opinion. If the shoe was on the other foot, no one would like it."
No one does like it as the shoe is not only on the other foot but crammed up users &$&#@ due to a subscription only CC.
A company can raise their profits by listening to their users. When they don't listen - things go bad when customers leave.
Adobe is sticking their head in the sand over CC and ignoring users - At this point the only way users can make Adobe realize what they have done is to leave with their business.
I loved CS5, CS5.5 and CS6.
Total amount that Adobe will make from me over the amazing and innovative CC and future upgrades from the subscription model is $0.00
Adobe needs to wake up and join the rest of us who reside and edit in reality.

Coroner,

Since you're addressing me, you should know that I'm in support and have nothing to do with Adobe pricing policies.

Contact the DVA teams at http://www.adobe.com/go/wish if you'd like to give them direct feedback. It is a feature request bug report form, but this is how the teams have expressed how to contact them.

Thanks,

Kevin

Report · May 23, 2013

Done Kevin - Thanks.

Report · May 23, 2013

There are people besides Adobe employees that own Adobe stock and to hope for individuals to lose the valuation of their stock portfolio seems wrong. The topic doesn't really violate the guidelines, but it makes me feel very uncomfortable. You would not like it if there were those hoping for your investments to fail.

Kevin,

We're not "hoping" for individuals to lose value we are just trying to point out that the move to CC will probably lose value all on it's own. We're hoping to prove that an exit strategy will bring value back to the stock!

Andy, you beat me to the reply! 🙂

Report · May 23, 2013

tclark513 wrote:
We're not "hoping" for individuals to lose value we are just trying to point out that the move to CC will probably lose value all on it's own. We're hoping to prove that an exit strategy will bring value back to the stock!

tclark,

When you root for the stock to fail, you're also rooting against actual people; that's reality. I don't feel comfortable with that. No one would want your holdings to devaluate. That's just wrong.

Best,

Kevin

Report · May 23, 2013

Kevin Monahan wrote:
tclark513 wrote:
We're not "hoping" for individuals to lose value we are just trying to point out that the move to CC will probably lose value all on it's own. We're hoping to prove that an exit strategy will bring value back to the stock!
tclark,
When you root for the stock to fail, you're also rooting against actual people; that's reality. I don't feel comfortable with that. No one would want your holdings to devaluate. That's just wrong.
Best,
Kevin

I'm not sure why you deleted the link you asked me to read but no offense it really didn't have an exit strategy in it. I guess that's why you deleted it.

It says you still have access to your work after you cancel your membership. That's not the concern. The concern is editing that said material after you cancel it. You can't because adobe will NOT let you edit on software that you actually already paid for once you cancel CC.

Report · May 23, 2013

tclark513 wrote:
I'm not sure why you deleted the link you asked me to read but no offense it really didn't have an exit strategy in it. I guess that's why you deleted it.

Right tclark. I deleted it because I didn't think it really answered your question.

In case others want to check it out: http://blogs.adobe.com/jnack/2013/05/you-should-never-lose-access-to-your-work-period.html

Best,

Kevin

Report · May 23, 2013

tclark513 wrote:
It says you still have access to your work after you cancel your membership. That's not the concern. The concern is editing that said material after you cancel it. You can't because adobe will NOT let you edit on software that you actually already paid for once you cancel CC.

tclark,

Right, that is the concern many have. You want to be able to not only output, but edit a file well into the future. Understood. We hope that CS6 will be able to do that for you in most cases. AE CC has a "Save As CS6" function.

Saving back to CS6 is mentioned in the FAQ. Check it out: http://www.adobe.com/products/creativecloud/faq.html

Many of the Creative Cloud desktop applications provide the ability to export files to the Creative Suite 6 version of that same application.

Adobe plans to continue to support the ability to export to Creative Suite 6 in the applications that have that capability now.

New features added to the desktop applications after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application.

The following applications support the ability to export to the CS6 version of the application:

Photoshop

InDesign

Illustrator

Flash Professional

Dreamweaver

After Effects (not listed in FAQ, but does export to CS6)

Applications not listed here may not support exporting to Creative Suite 6, and may not do so in future releases. New features added to the above list after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application.

Thanks,

Kevin

Report · May 23, 2013

The following applications support the ability to export to the CS6 version of the application:
Photoshop
InDesign
Illustrator
Flash Professional
Dreamweaver
After Effects (not listed in FAQ, but does export to CS6)
Applications not listed here may not support exporting to Creative Suite 6, and may not do so in future releases. New features added to the above list after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application.

Kevin,

Honestly, I'm not trying to start a battle with you but please...we are in a "Premiere Pro" forum and Premiere is not even on that list! The most important video tools (for me anyway) are Premiere, Encore, Audition and After Effects and After Effects is the ONLY application listed. Even if Premiere was listed this is only a bandaid that might help for a little while anyway. Eventually even if you can save back to cs6 years from now how much help can that actually provide after numerous updates have already been made?

Report · May 23, 2013

tclark513 wrote:
The following applications support the ability to export to the CS6 version of the application:
Photoshop
InDesign
Illustrator
Flash Professional
Dreamweaver
After Effects (not listed in FAQ, but does export to CS6)
Applications not listed here may not support exporting to Creative Suite 6, and may not do so in future releases. New features added to the above list after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application.
Kevin,
Honestly, I'm not trying to start a battle with you but please...we are in a "Premiere Pro" forum and Premiere is not even on that list! The most important video tools (for me anyway) are Premiere, Encore, Audition and After Effects and After Effects is the ONLY application listed. Even if Premiere was listed this is only a bandaid that might help for a little while anyway. Eventually even if you can save back to cs6 years from now how much help can that actually provide after numerous updates have already been made?

Hi tclark,

Yes, I know Premiere Pro is not officially on the list, but you can save an AAF, XML, or EDL that can work with previous versions. The Premiere Pro team does know that they do not currently have a solution for saving as CS6, but they are looking at it. Never give up on those geniuses.

True, you won't have certain effects, etc. that are applied after CS6 whatever app you're in with the current scenario. If you absolutely have to have those things, try a one month subscription or even a trial version.

Cheers,

Kevin

Report · May 23, 2013

Kevin

I am going to talk financials but do not worry it is not contentious

I have just had alook at Adobe's financial results for 2012

http://www.adobe.com/aboutadobe/pressroom/pressreleases/201212/Q412Earnings.html

They and the accompanying Exec quotes make interesting reading and well worth the effort of reading.

To me it is all about creating a recurring revenue stream and the results indicated over 300,000 CC subscribers and a growth rate of 10,000 new CC subscribers per week.

Now in reality there is a finite number of existing and potential customers who will move or start afresh with the CC route, during the first year or two there will be migrations from and additions to the subscribers. It is this aspect of the financial modelling that the Execs will have to have got correct, time will see.

Now on the other side of the Atlantic in the early 1990's I started to work for a large company that had 110,000 employees and a pre tax profit of $5 billion, so Adobe is chickenfeed even today compared to that.

The Execs had a strategy and all went well until the crash of the early 90's and as a result 110,00 went down to 40,000 new management came in and directions changed, the market became uneasy about the direction the company was going and speculation started, because of the speculation the share price rose, anyway things continued and a takeover became more and more likely.

Yet more staff were released (me included with a very nice goodbye present) and then the takeover occured, it was the financial equivalent of a Salmon eating whole the great Moby Dick.

What am I getting at, well the Execs have to have allowed for the unrest among users, to allow for so many of us not updating or moving to another suppliers systems, to model different financial scenarios for cashflow.

If they have not then they may be in trouble, which is something none of use want our want are easy, to be treated fairly and also to be given the goods we wish to buy.

Execs please take note, and remember it is us; your customers who actually pay your salaries with our purchases

p.s.

Give Kevin a rise he deserves it for his skill in handing dissasatisfied customers

Report · May 23, 2013

>New features added to the desktop applications after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application

Sigh... such as the CC Premiere Pro AVCHD spanned file bug fix being ported back to PPro CS6 not being PROMISED as a CS6 fix

I know that you are advocating for this bug to be fixed, but you should not HAVE to do that... this is a bug that has been known and not fixed for a year

I understand what you said before... the fix required major program surgery, not just a bandaid... and this surgery may, or may NOT be applied backward

My opinion is that fixing this major bug will go a long way toward telling people who stay with CS6, or use CC and then stop and go back to CS6, that Adobe really does care about existing customers

Report · May 23, 2013

John T Smith wrote:
... fixing this major bug will go a long way toward telling people who stay with CS6, or use CC and then stop and go back to CS6, that Adobe really does care about existing customers

Hi John,

Very good point. I agree with you and it is the main reason I will continue to advocate for a fix.

Thanks,

Kevin

Report · May 23, 2013

Hi Biggles Lamb,

Thanks for your post. I'm the support guy around here and am not the right person do discusss Adobe business policies, what Adobe should do, or watch out for. I did find it very interesting, though.

Biggles Lamb wrote:
Give Kevin a rise he deserves it for his skill in handing dissasatisfied customers

Thanks for your kinds words. Much appreciated!

Best,

Kevin

Report · May 23, 2013

I trust all these upset people do not having to take it personally. Adobe refunded my CS6 upgrade as I never activated them way past the 30 day limit. That is the type of decisions you want a company to make in times where there is a question about their decisions. THey are confident and if I was managing my money personally I would invest in the confidence.

Report · May 23, 2013

? for you Kevin

How will the 30 day trials work. Can you try it again every time an update happens ?

Since there wont be any CS versions when can you try it again ?

Thanks: GLenn

Report · May 24, 2013

Thanks Adobe. You are a stand up business.

I purchased CS6 with the forward thinking of contiuing with Adobe. I switched from Final Cut after AVID canceled Xpress Pro. In the meantime I purchased CS6 knowing once I complete the 10 or so projects I would go through the update.

I purchased the CS6 way beyond the 30 day return limit and SINCE I NEVER ACTIVATED they gave me a full refund. CC is not for me and I was able to get AVID on an old crossgrade and have money left over. Avid is not to different than the Xpress Pro. Best at managing data and a most for contract work.

Adobe Case Update and Feedback Opportunity

Your Adobe ID:XXXX@XXXX
Your Case Number:02XXXXXXXX
Case Description:Return Refund Request

With this response, we believe your issue is resolved and have therefore closed your case 02xxxxxxxx,. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed.

Your feedback is important to us. Please take a moment to let us know how we're performing against your expectations by completing our survey.

FAQ.

Thank you,

Adobe Customer Care

Report · May 24, 2013

Powered by Design wrote:
? for you Kevin
How will the 30 day trials work. Can you try it again every time an update happens?

Powered by Design,

Yes, you can do a trial of each version for 30 days.

Best,

Kevin

Report · May 24, 2013

powered....

finally after all these years.. got cs6 from bh ( bought box a few weeks ago ).. and am finally going to get new computer ( thats up in air a bit due to money issues how powerful it will be ).

But how cool is THAT ?? !

took a long time but Im in Mn. now and can probably get micro center to build me new computer for around 2500 ( pc ).

how are you guys ? I miss you guys.... hope all is well. Im wrecked at moment ( beer thirty) but am at least fooling with new nikon d800 and stuff.. dont know if you've been following threads. I am happy as a clam ! finally got a camera !

Report · May 24, 2013

Yea I have folled this thread and read all post from day one when Las posted it.

My computer crashed last weekend. Of course I did NOT have it back up. My bad.

I tried to make a system image but after 360 gigs it did not complete it.

I purchased a new hard drive and was going to do a clone but when I installed the new drive it did not see it since it wasnt formated yet.. I rebooted and the computer never came back up.

I have to re-install windows and just got it back up 2 days ago. All my important stuff was on other drives so I just have to re-install software but I lost all my chrome and firefox links. No big deal.

I had CS4, CS5, CS5.5 & CS6 all on the same machine but now im thinking about what I want to really install. I could just get away with just CS6.

I was so looking forward to CSwhatever but now this whole CC thing has things up in the air till they give people their exit strategy. I hope they let people buy after renting so long. All we really want to do is have it and be ours.

I was really looking forward to the unblur in Photoshop since I seen the sneak peak at the 2011 MAX.

We havent started back up the project but I did order a book on electrical so I can run outlets to run the 4 1000w softboxes.

So funny about you finally getting CS6. I had been waiting for you to get a 64 bit computer since you moved.

Since CC is not fully out yet I have hopes ADOBE will fix this so we can all just go back to loving the software like we do.

GLenn

Report · May 24, 2013

You should really get with Scott & Eric form ADK and pay for a calloboration where they tell you what to buy and you just build it yourself.

http://www.adkvideoediting.com/

Much cheaper and you would enjoy it too.

GLenn

Report · May 28, 2013

Joe asked a few days ago about Mark Mapes post

.

Mark Mapes / May 9, 2013 7:33 PM wrote:

I just came from an all-hands meeting hosted by the executive vice-president of the Digital Media Business Unit. Both his initial comments and the Q&A were dominated by the Creative Cloud announcement and its aftermath. I think we touched on every major concern and reservation that's been raised in this thread (and, I gather, elsewhere across this forum and others). Two broad-stroke points that are worth sharing:

You have been heard. Adobe employees from the rank and file in the trenches up to top executives are reading these threads and noting the recurring themes.
Responses are in the works, ranging from clarifications on points of confusion and misinformation to measures that address particular concerns.

So stay tuned. It may be a week or more before all the new information is rolled out. I expect it will collected in some central location. We'll post links here.

.

Any update

Report · May 28, 2013

Yes, you can do a trial of each version for 30 days.

Curious. I wonder what the criteria will be to call it a new 'version'. Will every update qualify? Every new feature? Every major new feature? (And what qualifies as a major vs minor feature?) Will there be 'service pack' like updates to distinguish between versions?

I kind of got the impression that "Premiere Pro CC" will be the only 'version' available going forward, as far as the name goes, because features will be rolled out when ready, rather than on a predetermined schedule which was used for versioning in the past.

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