Premiere has turned in a giant turd in 2020.
Sorry Adobe. You're losing a 10 year customer. You first enraged me with your legacy Title functionality "update" as it no longer works for me with the workflow I used. And you pointlessly keep rearranging icons in ways that I have to reorganize my layout. WHY? Your locate media option doesn't allow me to select my iCloud and I was told by customer support to change my workflow. You focus on minutia like layout changes, yet your platform can't support variable frame rate iphone footage, which is HUGELY idiotic when you consider about 80% of humans use iphones. Premiere has just become the laggy old lady that can't get up from the chair. It's ridiculous. I pay you a set amount each month to give me QUALITY products. I'm better off using iMovie which is free.
I crank out about 3-5 vids a week, so I know it's not me. Your product is simply getting worse. In the most general of senses, you have regressed in your updates and overall ease of use. All of my industry friends have switch to Davinci Resolve and from the sounds of it, you're about to lose a lot more people. I'm a Vegas movie/music producer and it's become a shared joke about how underwhelming Premiere has become.
Your customer care/support is borderline moronic when I'm told to research and download HANDBRAKE to solve your varibable framerate goose egg. Are you kidding me? HANDBRAKE? Why am I paying Adobe then?? And I can't even understand most of your customer support team anyway, as they are all from India with very strong accents. While trying to explain problems most of the time they just speak over me or somehow tell me how I'm just wrong. OR to change my work process. I'm done. I'm sitting here trying to edit a 45 second video and I'm on hour TWO. Ridiculous.
