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brdcphoto
Known Participant
September 6, 2022
Pregunta

WE DO NOT WANT NEW FUNCTIONS, WE WANT PREMIERE FIXED

  • September 6, 2022
  • 2 respuestas
  • 659 visualizaciones

Dear Adobe,

 

For a couple of years now, me and thousands of people from around the globe are reporting issue after issue, bug after bug.  Still some bugs are there for a couple of years now and do not seem to get fixed.

 

I am not waiting for all these new functions you are adding all the time.  We are all waiting for the existing issues to be fixed.

 

If I would not have to use After Effects, I would already have made the switch.  So, a lot of people like me, are very desperate.  We all pay every month, for software that crashes at least a couple of times a day.  It makes me wonder if you even use the software at Adobe, cause you would have the same frustrations, no?

 

So, again, please fix these issues because when you keep adding more new features, just more new problems are appearing.

 

Thank you!

    Este tema ha sido cerrado para respuestas.

    2 respuestas

    pinklemos
    pinklemos
    Participating Frequently
    September 6, 2022

    I am totally with you. Adobe Premiere has become a real nightmare since version 22.0. In our projects we edit with up to 35 tracks and edits with cuts not being removed but disabled. After a while of editing the program needs up to 30 seconds to react to a simple mouse click. It's absolutely unuseable for us and destroys any productivity. This is on all our systems with 64GB RAM RYZEN 3900X RTX20/30 cards. The CPU and GPU usage is less than 10% even during the wait for a response. You can see in the history that the time is needed to update the history. The more entries the slower. But you can't even set the history to 1-3 undo steps or just disable it.

     

    I have attached a file, which shows how video editing with Adobe Premiere looks like in 2022. Yes you can see there is a ton of small clips, but the program should be able to handle this. And you know what ? It did, the versions from 2021 worked much better than current versions.

    R Neil Haugen
    R Neil Haugen
    Legend
    September 6, 2022

    Have you tried the Production mode? Again, that's designed to work with the larger projects that bog down with the old single project workflows.

     

    Neil

    Everyone's mileage always varies ...
    pinklemos
    pinklemos
    Participating Frequently
    September 6, 2022

    Production mode is mainly designed for shared projects and a better workflow if more people are working on different parts of a production. But that is even more complex in terms of memory and CPU management to be handled by the software and does not solve the simple issue that a single sequence with many cuts can destroy any workflow on a single machine. This is a core problem of the program itself and it's bad software development to be honest. I am doing video editing for 25 years now and being a software developer more than 40 years i think i can have a clou what is the issue here. Sorry for being on a rant now, but our production came to a halt recently just because of those projects not working anymore. And that cost us a lot of money.

    R Neil Haugen
    R Neil Haugen
    Legend
    September 6, 2022

    I totally understand the wish to rant ... I've posted some epic ones here myself. That said, a post like this doesn't actually accomplish much for a couple reasons.

     

    First, this isn't the forum to communicate with the developers and the even-more-important M&E people up above the developers ... that's their Premiere Pro UserVoice site. Which does get manually logged into their system by a dev, and all posts are collated/sent up to the M&E people who set budgets & directions.

     

    Second ... there's no specifics as to what is breaking on your system. Without knowledge of what troubles you're having, no one can do squat to fix anything. And among the apparently million or so numbers of folks with Pr licenses, many are working quite well at this time. And some, like you, are getting squat.

     

    So it's not like everyone is having the same issues you're having. And the issues that are happening vary widely by user, OS, media, gear, all sorts of things.

     

    This forum is great for getting people working again based on the wide array of knowledgeable users like myself and many others that 'haunt' this place. And is often better than going to Adobe's "help" systems to get users working again.

     

    So post in excruciating detail the information on your system, the media/effects used, and the problems you're having. "We" just might make your life a lot nicer ...

     

    And btw, I work daily in both Pr & Resolve. I also teach pro colorists how to color in Pr when they can't for whatever reason with a project in Resolve or Baselight. And ... BlackMagic has gone down the same path as Adobe, in trying to fulfill all needs of all users on all systems with all media/effects/workflows.

     

    And as someone who's on several BM and other Resolve-based forums, the same types of issues pop up over "there" also. I think it's part of trying to be the end-all of end-alls.

     

    Neil

    Everyone's mileage always varies ...
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