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J
JimHess
Inspiring
December 3, 2022
Answered

Neuro Filters

  • December 3, 2022
  • 2 replies
  • 1031 views

I have been attempting to use the new neuro filters, Particularly the new beta photo restoration filter. I can use it once, and then I have to reboot my computer before I can use it again. Otherwise I receive a message that the filter has been disabled due to an error. I'm using Windows 11 and the latest Photoshop. It's a HP all-in-one computer, not the best I'm sure. Here are the first few lines of the system specs. Any suggestions?

Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 x64
Number of Launches: 82
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.1219
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 1992 MHz
Built-in memory: 16208 MB
Free memory: 10379 MB
Memory available to Photoshop: 11943 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.0.0.43
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) UHD Graphics 630
GPUVendor: INTEL

 

    This topic has been closed for replies.
    Correct answer J E L

    Hi @JimHess, I'm sorry to hear about the trouble using the Neural Filters. Looks as though you have an integrated graphics card. Some Photoshop actions, such as the Neural Filters, can run better with a dedicated card. Look under Help > GPU Compatibility. Do you have all green checks? If so, try this: Go to Preferences > Technology Previews and check the box “Disable Native Canvas.” Restart Photoshop. Does that make a difference?

    2 replies

    J
    JimHessAuthor
    Inspiring
    December 4, 2022

    Thank you for the response. I updated the graphics driver (finally figured out how to do that) and so far it appears to have resolved the problem. I really appreciate you pointing me in the right direction. IF the issue presents itself again I will try the second step. I NOW have all green checkmarks as far as compatibility is concerned. Again, thank you!

    J E L
    Community Expert
    J E LCommunity ExpertCorrect answer
    Community Expert
    December 3, 2022

    Hi @JimHess, I'm sorry to hear about the trouble using the Neural Filters. Looks as though you have an integrated graphics card. Some Photoshop actions, such as the Neural Filters, can run better with a dedicated card. Look under Help > GPU Compatibility. Do you have all green checks? If so, try this: Go to Preferences > Technology Previews and check the box “Disable Native Canvas.” Restart Photoshop. Does that make a difference?

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