Adobe premiere elements 2019 no video, only audio

Forum|Forum|7 years ago
February 13, 2019
2 replies
378 views

I am using a Mac and trying to upload a video from my black magic pocket camera (1080p) and when I upload video all that shows up is audio, no video. Also I am using QuickTime Player. Thanks for any help.

This topic has been closed for replies.

williebegoode

Participating Frequently

Leonap,

When you upload your video to the QT Player, can you see the video? Or is it only in PRE 2019 that you cannot see the video?

LeonAPAuthor

Participant

williebegoode it's only in adobe elements that I can not see the video. when I drag video to edit in adobe it only brings up audio from video.

S

Steve Grisetti

Legend

Open one of your Black Magic videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report the program generates and paste it to this forum.

Once we know the specs of your video we may better be able to advise you.

I'm assuming you're using the most recent Mac OS (Mojave).

LeonAPAuthor

Participant

I couldn't find a free MediaInfo app. Any other suggestions? also I am using Mojave os.

I did check the "more info" tab on the video and found

Codecs: Linear PCM, Apple ProRes 422 HQ, Timecode.

Color profile: HD (1-1-1)

Dimensions: 1920 × 1080

Not sure if any of that info helps.

B

Bill Sprague

Community Expert

Click here: MediaInfo Download the app, open one of your files and find the "tree" view.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded