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Participant
May 13, 2017
Question

Acrobat pro Dc installation is not completed

  • May 13, 2017
  • 1 reply
  • 218 views

ADOBE PDF設定 Acrobat Distiller の状態で先に進まない。

一度 Uninstall して再度トライをしても、それ以上インストールが進まない。

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1 reply

Adorobat
Community Manager
Community Manager
May 14, 2017

Hi,

As I was able to understand from the description mentioned above, you are facing issue when trying to install Acrobat Pro DC on the computer, is that correct?

Assuming you have Windows OS installed on the computer, could you please check if Adobe Acrobat DC is listed as installed program under Control Panel>Programs and Features?

If it is, try removing Acrobat by selecting Adobe Acrobat DC>right-click>Uninstall.

When uninstalled, reboot the machine and try installing again.

Please confirm the OS installed on the computer?

Is there any error message you are getting during installation?

Awaiting your response.

Shivam