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Participant
November 2, 2018
Question

アップグレードできない

  • November 2, 2018
  • 1 reply
  • 223 views

Acrobat Pro DCから、PDF編集機能をつけたく、アップグレードしたいのですが、出来ないとエラーがでました

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1 reply

AkanchhaS8194121
Legend
January 14, 2019

Hi Ayumik, 

We are sorry for the delay in responding to your query.

In order to edit a pdf file you need to have Acrobat DC subscription. We have checked your account and found that you are a subscriber of Adobe PDF Pack.

"Edit" feature doesn't come up with the PDF Pack subscription. You need to upgrade it to Acrobat DC-Plans and pricing | Adobe Acrobat DC 

Try following the steps suggested in the help article here: Learn how to change your Adobe Creative Cloud plan  and if that doesn't help, then you may contact our customer care- Contact Customer Care

Hope this answers your query.

Regards,

Akanchha