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Participant
Jan 2, 2018 10:23 AM UTC
Answered

解約ボタンが表示されません

お世話になります。解約ボタンが表示されず困っています。

AdobeStockになります。

電話もチャットも繋がらないため月を超えてしまいました。

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 2, 2018 1:14 PM UTC

    Hi there,

    Since you are not getting the cancel button on your account management page, please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jan 2, 2018 1:14 PM UTC

    Hi there,

    Since you are not getting the cancel button on your account management page, please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    Please go through the Adobe - Subscription Terms as well.

    Regards,

    Sheena

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    Bani Verma
    Legend
    Jan 2, 2018 12:03 PM UTC

    Moving to Adobe Stock​

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