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7
76827107
Inspiring
March 31, 2020
Answered

「同期の待機中」でクラウドドキュメントが開けない

  • March 31, 2020
  • 1 reply
  • 986 views

共同編集をONにした状態でクラウドドキュメント保存したドキュメントが開けません。

表示されたメッセージは、以下です。

 

同期の待機中

ドキュメントの最新のコピーは、別のコンピューターからまだ同期されていません。

しばらくしてからもう一度お試しください。

 

ドキュメントをローカル保存していないため、このドキュメントに対して何も出来ない状態です。

解決策のご教示お願いします。

This topic has been closed for replies.
Correct answer 76827107

I have found the discussion below after that, and my issue has been solved.

https://community.adobe.com/t5/adobe-xd/crash-load-we-can-t-open-a-shared-document-since-v27-2-12/m-p/10984217?page=1#M25346

 

Thank you for your kindness!

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
March 31, 2020

Hi there,

 

Sorry to hear about the trouble. I'd request if you can try the steps shared on this similar discussion: https://community.adobe.com/t5/adobe-xd/other-syncing-problem-opening-cloud-document-in-xd/m-p/10997451?page=1#M25666

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

7
76827107AuthorCorrect answer
Inspiring
April 1, 2020

I have found the discussion below after that, and my issue has been solved.

https://community.adobe.com/t5/adobe-xd/crash-load-we-can-t-open-a-shared-document-since-v27-2-12/m-p/10984217?page=1#M25346

 

Thank you for your kindness!

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
April 1, 2020

Glad to hear it has been resolved! Feel free to reach out if you run into any other issues or have any other questions in the future. Thanks!   

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