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기령5CF3
Participant
March 28, 2021
Question

서버에 연결할 수 없습니다.

  • March 28, 2021
  • 1 reply
  • 556 views

서버에 연결할 수 없습니다. 방화벽이나 시간설정을 확인하라는 문구가 뜨는데, 방화벽은 꺼져있고 시간 설정은 알맞게 되어있습니다. 어도비 xd를 사용하고자 하여 실행한 것인데 화면이 보이지는 않고, 로그인하려고 하면 서버에 연결할 수 없다는 문구만 뜨네요. 확인 부탁드립니다.

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 28, 2021

    confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

     

    do you see both logos? if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

     

    if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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