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Participant
January 16, 2021
Question

193000원이 청구 되었는데요

  • January 16, 2021
  • 1 reply
  • 198 views

어도비에서 청구되어서 빠져나갔어요 저는 휴면계정아었구요 

이유는 모르겠구요 

어떻게 해야 하나요??

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1 reply

John T Smith
Community Expert
Community Expert
January 16, 2021

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730