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Participant
July 2, 2021
Question

adobe creative cloud 설치 후

  • July 2, 2021
  • 1 reply
  • 294 views

adobe creative cloud 설치해서 들어가니 고객님의 구독상태를 확인할 수 없다면서 인터넷 연결 상태나 확인해보라네요 너무짜증나요... 좀 포토샵좀 하고싶은데

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    1 reply

    kglad
    Community Expert
    Community Expert
    July 2, 2021

    check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

     

    if your account shows your subscription is active, and your cc desktop app shows you don't have an active subscription (and only offers trails), sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html