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영서홍95802424
Participant
October 11, 2018
Answered

결제 취소

  • October 11, 2018
  • 3 replies
  • 1315 views

어도비 월 결제 한지 1주일됐는데 프로그램 쓸 일이 없어져서 결제 취소하려고합니다.

    Correct answer John T Smith

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    3 replies

    Participant
    October 6, 2024

    안녕하세요 결제가 중복이되어 오늘 결제한 플랜을 취소히고 기존꺼그대로 할려고 합니다 왜냐면 저는 이중으로 결제 되는걸 몰랐어요 기존 그대로 사용할려고 합니다 

    제가 30800원 자동결제가 오늘 되었고 그걸 취소히고 더 저렴한 요금으로 결제 할려고 해서 결제를 했는데 에중으로 요금이 나갔어요 차라리 20900원 건을 취소 해주세요. 그냥 기존 30800으로 이용을 한달 더 할께요

    Ann Bens
    Community Expert
    Community Expert
    October 11, 2018

    Moved to Creative Cloud forum.

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 11, 2018

    This is a public forum, not the link to Adobe support

    -other users here can't help with a payment problem

    -please click the link below to contact Adobe staff to help

    Be sure to remain signed in with your Adobe ID before accessing the link below

    -you must also allow 'cookies' in your web browser for this to work

    https://helpx.adobe.com/contact/support.html