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선재이19121721
Participant
March 5, 2019
Question

월별결제를 했는데 CC버전은 다운이 안되네요..확인 좀 부탁드립니다.

  • March 5, 2019
  • 1 reply
  • 243 views

월별 결제로 팩으로 구매를 했는데 제가 잘못 구매했는지 포토샵과 일러스트 CC버전이 시험판만 다운되고 정식 버전은 다운이 안됩니다..

환불처리좀 부탁드릴꼐요 제발 확인 후 연락 바랍니다.

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1 reply

Ned Murphy
Legend
March 5, 2019

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