Answered
[장석진] 확인요청(acrobat)
안녕하십니까?
adobe CC 를 활용하고 있습니다.
acobat 프로그램을 사용할 때 마다
1. [지금구매][활성화]가 표시되고
2. 때로는 MSword 문서를 pdf로 만들 수 없습니다.
어떤 이유이며,
어떻게 해야 합니까?
고맙습니다.
John T SmithCorrect answer
Community Expert
September 8, 2020
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
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