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지순황24900813
Participant
July 16, 2018
Answered

제품문의

  • July 16, 2018
  • 1 reply
  • 422 views

의제 계정으로 두개의 제품을

구독하고 있는데요

1년 구독이 끝나면

다시 새로이 구입 해야 합니까??

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer saritashon

    Hi 지순 황,

    Sorry for the late response. As you are using the same email registered with forums I  checked there is only one product active associated with the same email i.e  Creative Cloud single-app membership for Illustrator.The other one is cancelled i.e  Photography subscription. You can certainly repurchase the photography plan.Illustrator would renew automatically and we will send you a reminder email a month prior to the renewal.

    kindly Contact Customer Care for help and support.

    I believe  it helps!

    Feel free to update the thread for more questions.

    Thanks,

    Sarita

    1 reply

    S
    saritashonCorrect answer
    Participating Frequently
    August 23, 2018

    Hi 지순 황,

    Sorry for the late response. As you are using the same email registered with forums I  checked there is only one product active associated with the same email i.e  Creative Cloud single-app membership for Illustrator.The other one is cancelled i.e  Photography subscription. You can certainly repurchase the photography plan.Illustrator would renew automatically and we will send you a reminder email a month prior to the renewal.

    kindly Contact Customer Care for help and support.

    I believe  it helps!

    Feel free to update the thread for more questions.

    Thanks,

    Sarita

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