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March 12, 2018
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프리미어 프로 결제 취소해주세요

  • March 12, 2018
  • 2 replies
  • 780 views

프리미어 프로를 결제했는데 취소하고싶습니다. 전화 서비스 이용했었는데 프리미어 프로는 지원 대상이 아니라고 해서요. 결제 취소는 어떻게 해야 할까요

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    Correct answer Kanikas

    Hi 수림박1143570,

    Please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You can now self-cancel your subscription, see here:

    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

    Please go through the Adobe - Subscription Terms as well.

    Hope this helps!

    Regards

    Kanika

    2 replies

    Kanikas
    KanikasCorrect answer
    Legend
    April 12, 2018

    Hi 수림박1143570,

    Please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You can now self-cancel your subscription, see here:

    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

    Please go through the Adobe - Subscription Terms as well.

    Hope this helps!

    Regards

    Kanika

    Ann Bens
    Community Expert
    Community Expert
    March 12, 2018