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Participant
May 8, 2020
Answered

I want to cancel team subscription.

어제 매월 요금을 내는 방식으로 결제를 했습니다.

그런데 학생 결제를 했어야 했는데 팀 결제로 잘못 결제했습니다.

어떻게 하면 환불 받을수 있을까요?

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Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
May 16, 2020

Hi there,

 

Thanks for reaching out. In order to cancel Team membership, please contact the Adobe Customer Care team at https://helpx.adobe.com/support.html for account issues. You can begin conversation with care team by clicking on chat icon at bottom right corner.

Hope it helps.

 

Regards,

Ashutosh

2 replies

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
May 16, 2020

Hi there,

 

Thanks for reaching out. In order to cancel Team membership, please contact the Adobe Customer Care team at https://helpx.adobe.com/support.html for account issues. You can begin conversation with care team by clicking on chat icon at bottom right corner.

Hope it helps.

 

Regards,

Ashutosh

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Community Expert
May 8, 2020

Have a look at the following discussion, it might help

https://community.adobe.com/t5/get-started/cancel-creative-cloud-team-subscription/td-p/8745898?page=1

 

-Manan

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-Manan