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용
용석최88421588
Participant
November 23, 2017
Question

어도비 일러스트레이터 멈춤

  • November 23, 2017
  • 1 reply
  • 4176 views

illustrator cc 2018 을 사용중입니다.

사용하려고 켰는데 맨 위에 메뉴창만 뜨고 작동을 안하더라구요

혹시나 해서 제거하고 다시 설치했는데도 같은 현상을 보입니다.

adobe 설치한 프로그램이 맞지 않은건가 라고 생각해서

photoshop cc 2018도 켜서 진행해봤는데

문제없이 실행이 되더라구요...

어떻게 해야할까요?

현재 window 10사용중입니다.

    This topic has been closed for replies.

    1 reply

    Om Nath Jha
    Om Nath Jha
    Legend
    November 28, 2017

    Hi 용석최,

    If I get the issue, you are not able to use Illustrator CC 2018 as it does not let you click or choose any of the menu or tools?

    Please try to reset the preferences and then check again. Here's how:

    • Close Illustrator
    • Press and hold "Alt+Control+Shift" Keys on your keyboard as you start Illustrator. You will be prompted to delete the        current settings, click yes.
    • Preferences will be restored to default, then check if the issue persists.

    Regards,

    Om

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