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Participant
July 10, 2021
Question

죄송합니다. 고객님의 계정은 이 디바이스에서 유효하지 않습니다. 학교 ID로 다시 시도해 주십시오.

  • July 10, 2021
  • 2 replies
  • 2990 views

로그인이 안됌

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
July 10, 2021

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea— Product User & Community Expert
Monika Gause
Community Expert
Community Expert
July 10, 2021

So you have a student licence?

Did you already contact your school's IT department?