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Participant
March 8, 2025
Answered

cancel

I want to cancel the Photoshop payment, what should I do?
I want to cancel the paymeI pressed Plan Management to cancel the payment, but I can't cancel the payment

 

    yamato713108855
    yamato713108855Correct answer
    Community Expert
    March 9, 2025

    플랜 취소는 고객 지원 센터로 연락해 주시기 바랍니다.
    평일 영업시간 내에 전화나 채팅으로 문의 가능합니다.

    3 replies

    Participant
    July 2, 2025

    I was aware that after the 7-day Adobe trial period, a charge would be made. Since I haven't used the service frequently, I decided to cancel it today. However, I noticed that the payment has already been processed today. I would like to request a refund. The payment should have been charged at the earliest after midnight (00:01) following the end of the trial period, not before.

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    yamato713108855
    Community Expert
    Community Expert
    July 2, 2025

    This cannot be done through the community.
    Please contact customer support during business hours on weekdays.

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    yamato713108855
    Community Expert
    yamato713108855Community ExpertCorrect answer
    Community Expert
    March 9, 2025

    플랜 취소는 고객 지원 센터로 연락해 주시기 바랍니다.
    평일 영업시간 내에 전화나 채팅으로 문의 가능합니다.

    Translate