Premiere Essential Graphics issue

Question

안녕하세요, 저는 Premier Pro 2024를 사용하고 있습니다.Premiere Essential Graphics에서 모션 템플릿의 축소판은 첨부된 그림과 같이 표시되지 않습니다.프로그램을 여러 번 다시 설치하고 Windows를 재설정하고 다시 설치하려고 시도했지만 썸네일을 얻을 수 없습니다.썸네일을 얻으려면 어떻게 해야 하나요?제가 사용하고 있는 컴퓨터는 Intel i5-10400이고 그래픽 카드는 RTX2060 12GB입니다.감사합니다.

Peru Bob · Answer

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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