AI/EPS Vector Upload Issue Ongoing for Over One Week
Hello Adobe Stock Contributor Support,
I am contacting you regarding the ongoing issue preventing contributors from uploading AI and EPS vector files to Adobe Stock.
This issue has now persisted for over a week, and it is significantly affecting my ability to submit new vector content and continue my regular contributor activity.
As this is not an individual file issue but appears to be a broader problem with the Adobe Stock upload system, I would appreciate a clear update regarding the current status of the issue.
Could you please provide:
- Confirmation that Adobe is actively working on the AI/EPS upload issue.
- The current status of the investigation or repair.
- An estimated time for resolution (ETA), if available.
For contributors who regularly create and sell vector content, being unable to upload AI/EPS files for more than a week directly affects our ability to publish and monetize new work.
I understand that technical issues can take time to resolve, but given the duration of this outage, I believe contributors should be provided with a clearer status update and an estimated restoration timeline.
I would appreciate your response regarding when AI/EPS uploads are expected to become available again.
Thank you.
