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근섭심40972665
Participant
Feb 17, 2017 3:33 AM UTC
Answered

신분증 제출

안녕하세요.

신분증을 다시 제출하라는 메일을 받았는데 계정에 접속에 보아도 신분증 제출하는 메뉴가 없는데 어느 메뉴에서 제출할 수 있나요?

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MatHayward
MatHaywardCorrect answer
Legend
Mar 17, 2017 9:25 PM UTC

To resubmit your ID you must upload a new photo you want to sell. When you do so, a popup message will appear encouraging you to submit your ID card. The popup will include a link.

-Mat

3 replies

hyunaahn
Participant
Oct 28, 2017 6:07 AM UTC

no popup message and no include a link.

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MatHayward
Legend
Nov 1, 2017 5:57 PM UTC

You somehow created two different contributor accounts with the same Adobe ID. This is likely causing some errors for you. I've deleted the duplicate account with no content uploaded.

Your other account that has uploaded content already has a validated ID card in it.

regards,

Mat

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MatHayward
MatHaywardCorrect answer
Legend
Mar 17, 2017 9:25 PM UTC

To resubmit your ID you must upload a new photo you want to sell. When you do so, a popup message will appear encouraging you to submit your ID card. The popup will include a link.

-Mat

Translate