illustraitorのダウンロードにログインできない

Hi Miyako,

Sorry to hear about this frustrating experience. Is it giving you an error about incorrect password or is it simply logging you out and asking you to sign in again? These are two different issues:

• For incorrect password, you can try resetting it by following the steps shared here: https://helpx.adobe.com/in/manage-account/using/change-or-reset-password.html
• If it is stuck in sign in loop, please try the steps shared here: https://helpx.adobe.com/in/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

Also, I am moving this thread to Get Started board, so that you may get some additional responses from our installation experts.

Regards,

Srishti

体験版としてのインストール手順だけでいえば、下記文書がそのものを記載したものになります。

https://helpx.adobe.com/jp/download-install/using/download-install-trial.html

ログインの拒否が何を指しているのかが不明瞭なので、その点を具体的に記載してみましょう。

OS環境も適切かどうか、というのが出てきます。

体験版の場合はWindows 7 SP1/10、macOS 10.12以降が必須になります。

If you already have a subscription, you need to install Illustrator via the Creative Cloud app.

Can you please tell us step by step what you are doing and what does not work?

And please tell us the type of subscription you have.