Premiere Pro がインストールできない

Question

Premiere Pro を購入しました。インストーラーをダウンロードするところまではできたました。しかしその後インストーラーをクリックしてもCreative Cloudのアプリケーションに何も表示されず、それ以上どうすることもできません。MacのOSはMojavaバージョンは10.14.6です。何が原因でしょうか？

Jeffrey_A_Wright · Answer

Pan003366, I apologize for any errors you are facing while installing the Adobe Creative Cloud desktop application. Are you installing Premiere Pro, and the Creative Cloud desktop app, on a computer, and network, that you manage? If so, then please check the installation logs for the error that is preventing the Creative Cloud desktop app from installing properly. You can find details on how to locate and interpret the log files at Creative Cloud download and install errors .

If you have any questions, regarding the errors that are located in the log, then please update this public discussion with the error that you have found.

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