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Correct answer
Jan 30, 2020 12:09 PM UTC

2 replies

PECourtejoie
Community Expert
Community Expert
Jan 30, 2020 12:33 PM UTC

Hello, in order to work on your files while the engineers are trying to fix the bug, you need to install Photoshop in English:

https://feedback.photoshop.com/photoshop_family/topics/black-image-from-3d-spherical-panorama?topic-reply-list[settings][filter_by]=all&topic-reply-list[settings][reply_id]=20366831#reply_20366831

there is a setting for the installed language in the Creative Cloud app.

https://helpx.adobe.com/creative-cloud/help/change-install-language.html

(of course you don't want to uninstall, just switch to english, then install Photosohp again. It'll just install the language strings.

Then, in Photoshop, go to preferences> interface, and there, you can select english.

Restart Ps, and you should be able to work on your panoramas in CC2020.

 

I hope this helps.

 

 

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Correct answer
Jan 30, 2020 12:09 PM UTC