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tomt29276504
tomt29276504
Participant
Apr 5, 2018 2:18 PM UTC
Answered

ps安装问题

我为什么无法安装ps、ae和pr？我只是想先试用一下，但安装时一直显示网络无法连接。我该怎么办

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    War Unicorn
    War UnicornCorrect answer
    Community Expert
    Apr 11, 2018 3:13 PM UTC

    Error code 113 is not being able to reach Adobe's servers:

    Creative Cloud download and install errors

    Could be something on your end. You behind a firewall? Here's more info on connectivity issues:

    Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

    View reply

    6 replies

    tomt29276504
    tomt29276504Author
    Participant
    Apr 10, 2018 8:34 AM UTC

    Exit Code: 113

    -------------------------------------- Summary --------------------------------------

    - 3 fatal error(s), 0 error(s), 0 warnings(s)

    FATzhisAL: Fatal Error '113' occurred while download

    FATAL: Fatal Error '113' occurred while download

    FATAL: Error occurred in download of package (Name: AdobePremierePro12AllTrial Version: 12.1.0.186). Error code: '113'

    -------------------------------------------------------------------------------------

    why

    这是详细信息

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    War Unicorn
    Community Expert
    War UnicornCommunity ExpertCorrect answer
    Community Expert
    Apr 11, 2018 3:13 PM UTC

    Error code 113 is not being able to reach Adobe's servers:

    Creative Cloud download and install errors

    Could be something on your end. You behind a firewall? Here's more info on connectivity issues:

    Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

    Translate
    Anonymous
    Apr 5, 2018 4:20 PM UTC

    Hi

    Are you using the Creative Cloud app to install the apps, if so check out here

    Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

    You can also try the direct download links from here

    All the New Adobe CC 2018 Direct Download Links, Now Available! | ProDesignTools

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    tomt29276504
    tomt29276504Author
    Participant
    Apr 6, 2018 4:42 PM UTC

    The error code is p227. why did this happen?

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    War Unicorn
    Community Expert
    War UnicornCommunity Expert
    Community Expert
    Apr 6, 2018 5:06 PM UTC

    Is it an administration issue? Does the error message tell you about not being able to access your system in some way? If so, try an account with full admin rights.

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