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January 16, 2022
Answered

정기 자동결제 취소해주세요

  • January 16, 2022
  • 1 reply
  • 559 views

체험판으로 결제만하고 단한번도 사용하지 않았습니다.

신용카드가 변경되어 모르고 있었는데 계속 자동결제 시도가 있었더군요.

다행히 정지된 카드라 결제는 안됐는데요.

프로그램 다운로드 조차 진행하지 않았고 정기결제 및 플랜 취소 요청드립니다.

 

    This topic has been closed for replies.
    Correct answer AxelMatt

    Please take a look here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

    Please click the link below to contact Adobe staff to help.

     

    Be sure to remain signed in with your Adobe ID before accessing the link below.

    You have to allow 'cookies' in your web browser for this to work

    https://helpx.adobe.com/contact.html

     

    Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

     

     

    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    January 16, 2022

    Please take a look here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

    Please click the link below to contact Adobe staff to help.

     

    Be sure to remain signed in with your Adobe ID before accessing the link below.

    You have to allow 'cookies' in your web browser for this to work

    https://helpx.adobe.com/contact.html

     

    Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

     

     

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