취소 후 정기결제됨

안녕하세요

취소, 환불과 관련한 안내 및 상담은 고객님의 개인 정보(예: 어도비 계정, 결제 정보)를 알아야 하기 때문에 공개된 게시판 내에서는 도와드리기 어려운점 양해 바랍니다.

결제, 환불과 관련하여 도움이 필요하신 경우 자세한 확인을 위해 Adobe 고객지원으로 문의해 주시기 바랍니다.

감사합니다. (채팅상담 시간 09:00 ~ 18:00 / 주말공휴일 휴무)

In Adobe's payment plan,

October 7, 2022/ Invoice/ Adobe Acrobat Pro/ ₩ 23,100

This is the last payment details, I applied for it on October 7th, but I definitely canceled it right away.

So I got a refund, so I didn't care and didn't use it.

However, when I checked the card details, I received a text message saying that the payment amount was 23,100 won on October 25th, 23,100 won on November 15th, and 23,100 won on December 29th. I have both text and payment details. I canceled it, but why do I keep spending money? I searched to see if the payment was made elsewhere, and it says it came out from Adobe. First, I'll upload only one image of December. If you need it, you can post more pictures!

Please Solution

+  (I wrote it again just in case it doesn't translate as I wanted)