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한
한아22636613j666
Participant
January 14, 2022
Answered

프리미어 프로 플랜 변경

  • January 14, 2022
  • 2 replies
  • 449 views

지금 현재 프리미어 프로만 단독 결제해서 사용하고 있는 상태인데  '크리에이티브 클라우드 '모든 앱으로 구독을 변경하고 싶습니다. 그러면 프리미어 프로 구독을 취소해야 하는데 플랜 변경에 들어가도 어도비 스토어에만 들어가지고 구독 취소가 나타나지 않는 상황입니다. 프리미어 프로에서 모든 앱으로 구독 변경을 하기 위해서 프리미어 프로 구독을 취소을 도와주시면 감사하겠습니다.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 14, 2022

    I've moved this to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    January 14, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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