학생 요금 결제

Question

지금까지 2년동안 학생 요금(23,100)으로 계속 결제 했었는데 이번에 자동 결제 된게 35,200원 입니다. 어떻게 된건지 설명해주세요, 환불 요구합니다.

Abambo · Answer

Student reduction decreases the second year. That is normal. Why it did not happen to you after the first year, I do have no idea. Maybe it was a special 2 years reduction.

If you want to clarify the situation, you can always contact Adobe customer service on account and payement issues. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

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