결제취소관련 문의

Forum|Forum|8 years ago
March 28, 2018
5 replies
1525 views

포토샵 쓰는 빈도수가 너무 적따서 월정액 끈어놓은거 취소 하고싶습니다래취소해주세요

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Correct answer Kanikas

Hi 효진김37406681,

As I understand, you wish to cancel your Creative Cloud subscription. Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You can now self-cancel your subscription, see here:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika

다

다정5FE1

Participant

제가 전에 계정을 만들지않고 체함판으로 결제를 해겨 100원이 빠져나갔다가 취소됐다고 뜨면서 100원이 다시 입금됐는데 계속 돈이 빠져나가는데 취소해주세요

채

채연정59239901

Participant

결절가 절로되어서 취소하고 싶은데 하는 방법을 알고 계신가요 ㅠㅠ

Abambo

Community Expert

As I understand your request, you want to know how to cancel and you want to know the disadvantages of canceling?

Please look into KanikaS 's answer: https://forums.adobe.com/message/10276419#10276419

The disadvantages, besides that you can't use the programs anymore, are difficult to evaluate, as each case is different and depends from your current subscription type. And there may be differences from country to country because of the legal aspects of the canceling.

You can, however, always cancel before the contract renewal, for the end of the contract.

ABAMBO | Hard- and Software Engineer | Photographer

KanikasCorrect answer

Legend