Paul Wilson CTDP
Community Expert
Paul Wilson CTDP
Community Expert
Activity
‎Mar 22, 2025
05:00 PM
This thread is from 2012. I'm not sure these folks are still looking for a solution.
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‎Mar 17, 2025
08:41 PM
Actually, I decided to do a little more research into this. I think your answer can be found on this page: https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
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‎Mar 17, 2025
06:23 PM
I would send an email to captivatehelp@adobe.com. This is primarily a user forum, and most of us wouldn't know. Also, if you have a corporate license, the answer might be different from what a regular consumer version of the software offers.
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‎Mar 17, 2025
06:20 PM
When you go to publish your eLearning project, thumbnails will be placed in the "dr" subfolder. If you name them the same as what's here and ensure the file dimensions are the same, you can replace the images with your own.
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‎Mar 13, 2025
04:41 PM
Reach out to captivatehelp@adobe.com for technical support. I know many Mac users running Cp12.5 without issue.
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‎Mar 06, 2025
11:17 PM
This might be close to what you are looking for: https://youtu.be/O_uxt_hbpwQ
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‎Mar 06, 2025
11:10 PM
This capability is coming to Adobe Captivate sometime in 2025. Here is a sneak peek at that capability: https://www.youtube.com/watch?v=bI-O0gAyMCk&vl=en-CA If your company can wait a few months (maybe six), you will be happy with that improvement.
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‎Mar 06, 2025
11:08 PM
1 Upvote
The widgets can't currently add audio. Many users have asked for this improvement, so I expect it will happen. In the meantime, you might consider building a custom interaction similar to the ones in some of the videos I've created about creating advanced interactions and see if something there will work for you. https://youtube.com/captivateteacher
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‎Mar 06, 2025
11:00 PM
I just tested adding an animated GIF into an image block, and it worked fine. What do you mean by it became a screenshot?
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‎Feb 10, 2025
05:38 AM
1 Upvote
Maybe try the JavaScript command to go to the next slide. I have no idea if this will work but it's worth a try. window.cpAPIInterface.next();
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‎Jan 27, 2025
06:54 AM
In the advanced action that plays the audio, you can include the action Delay Next Action By and then enter the number of seconds that it takes to play the audio file. Let's say the audio clip is 10 seconds long, the advanced action would look something like this...
Play Audio slide01.wav
Delay Next Actions By 10 seconds
Jump to Slide 8 Slide 8
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‎Jan 27, 2025
06:45 AM
Adobe Captivate 12 is a completely new application that is loosely based on Adobe Captivate 11 and earlier versions, which are now referred to as Adobe Captivate Classic. This Classic version is included with your subscription to version 12. In the Classic Table of Contents (TOC), you can hide the duration of each slide; however, this feature has not yet been added to version 12. While this may not help with your current project, you can submit a feature request. If enough users express interest, it may become a feature in a future release. To provide feedback to Adobe, click on Help > Provide Feedback.
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‎Jan 12, 2025
08:43 AM
Fifteen years ago, this approach was a reasonable way to create a video. However, with today's tools and standards, I would recommend using modern video editing software, such as TechSmith Camtasia, for a smoother and more professional result.
It's important to note that if you publish your eLearning project in Adobe Captivate as a video, you’ll lose all interactivity. Features like knowledge check slides, learning interactions, and final assessments won’t carry over. This method involves publishing your project as a SWF file and then converted to an MP4 video. Additionally, the resolution of the final video may be significantly lower than expected. For example, if your project is 1024 x 627, the resulting video will only match the smaller height dimension of 627. For comparison, HD video has a height of 1080.
When I had to use this method, I found it helpful to maximize all the settings in the Publish as Video window to get the best possible quality:
Profile: High
Level: 5.1
Bitrate Encoding: CBR
Target Bitrate: 9
Max Bitrate: 9
Press the Test button to confirm your encoding settings are correct before you press Publish.
If these steps don’t resolve your issue, don’t hesitate to contact Adobe for assistance. You can contact their support team directly at captivatehelp@adobe.com.
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‎Jan 05, 2025
02:58 PM
Perhaps try email captivatehelp@adobe.com. This is predominately a user forum and the Adobe team does not always monitor all the discussions.
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‎Jan 05, 2025
02:55 PM
1 Upvote
There are two keyboard shortcuts that I have found helpful over the years. Place your play head on the timeline where you want an object to appear and press CTRL+L (or on a Mac Command+L). This will have whatever object you have selected at that moment to appear at that point on the timeline. If you wish to display an object on the slide for three seconds, extend it to the end of the slide CTRL+E (or on a Mac Command+E).
If you feel the Timing panel would be a welcome addition to the new Captivate I would click on your Help dropdown menu and select Provide feedback. If enough people agree with you, Adobe will add that functionality back into Captivate. While you are at it, you could also add CTRL+P (which is like CTRL+L but specifically for slide audio).
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‎Aug 22, 2024
11:03 AM
This is a user forum. You are likely not going to hear from Adobe with this question. Perhaps you can post your specific questions about accessibility, and one of the more experienced members may have some thoughts about accessibility and the All-New Adobe Captivate.
I can tell you that Adobe Captivate published projects when properly constructed can meet the WCAG 2.0 guidelines at AA levels. There are also standards that rely on the developer's implementing the standards in the software and is not necessarily automatically achieved. For example, contrast levels between foreground text and background color.
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‎Aug 22, 2024
10:56 AM
A panoramic photo created on an iPhone is not really a 360 VR photo or video. The best way to make 360 VR photos or video is a proper camera designed for those purposes. Check out this video where I kind of got it to work with the Google maps feature and app: https://youtu.be/fVmKgBzbmWY
It's still not the best but it isn't too bad.
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‎Aug 22, 2024
10:53 AM
This is not possible (presently). Adobe Captivate is designed to publish to HTML5 for the web, specifically for a learning management system.. Back in the days of Flash this was an option but Flash is gone now.
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‎Aug 22, 2024
10:50 AM
I wonder if it is related to a setting that might be unusual when creating your audio clips. Perhaps the audio clip is recorded at 48 kHz instead of 44.1 kHz/16 bit. Try converting to a different encoding using audio editing software like Audition or Audacity, encode the video with the more standard settings, and see if that makes a difference.
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‎Aug 22, 2024
10:46 AM
You might need to republish your project. Check with your LMS administrator or the LMS vender what version of SCORM their LMS supports and be sure to use those options. Best of luck.
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‎Aug 22, 2024
10:45 AM
You cannot import PPSX into Captivate. Instead use the original PPTX file. If you don't have the PPTX file perhaps there is a way to convert PPSX back to PPTX. Best of luck.
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‎Aug 13, 2024
07:33 AM
My best practice to avoid audio-related issues is to add a small half-second of no audio at the beginning of the slide as well. I also extend the slide on the timeline to continue playing a few seconds beyond the end of the audio to ensure it doesn't cut off. If this isn't helping you I recommend you reach out to Adobe with your issues: captivatehelp@adobe.com. Also provide your feedback through the Help dropdown menu. This could be a bug considering how often I see this type of concern on the forums.
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‎Aug 07, 2024
05:44 AM
What you are describing should work fine. Try sending an email to captivatehelp@adobe.com explaining your problem. Adobe Technical Support is pretty good at getting back to you.
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‎Feb 20, 2023
07:20 PM
It could be that this workflow involved FLV conversion before publishing to MP4. With the deprecation of Flash technologies, it's unsurprising that this no longer works. I advise using a proper video editing tool to edit your video elements together. I stopped using Video Demo years ago when I discovered Camtasia. Besides adding webcam capabilities in Adobe Captivate 2019, Video Demo hasn't received a significant update in many years.
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‎Feb 20, 2023
07:15 PM
Just download the latest trial version and install it. Once you sign in with your account you will be fine.
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‎Feb 09, 2023
07:18 AM
2 Upvotes
It looks like I have two issues right now. The first is that published Adobe Captivate projects that include Slide Videos imported from Vimeo are no longer playing the audio from said videos. My client brought this to my attention for the published courses I developed for them, and they are also no longer playing the audio on the review site where I sent them to my client for review. These courses were published with at least Adobe Captivate 11.5 but possibly 11.8 (it was in the fall, and I may have been using the earlier release). The second issue is the feature request/bug reporting tool for Adobe products is sending me to this website.
Is anyone else experiencing these issues? If you have already got in touch with Adobe and have a resolution, I would love to know about it.
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‎Jan 25, 2023
06:47 AM
This is the way I would do exactly what you are describing.
https://youtu.be/JYFvMHMaqec
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‎Jan 25, 2023
06:43 AM
If that slide contains a slide-video, you can create a bookmark anywhere on the timeline and then use the Jump to Bookmark action along with your proposed button. Without video, you could use the frame number of that location (30 frames per second). Write an advanced action that, when run, would Assign cpCmndGotoFrameAndResume with a literal value of 60 (two seconds into the first slide).
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‎Jan 25, 2023
06:34 AM
I suspect this is because of the effect you selected. I recorded a video on how I would have handled this particular challenge: https://youtu.be/u-QmKt3SPdI
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‎Jan 09, 2023
07:32 PM
1 Upvote
If you have someone good with JavaScript, you might be able to scrape the scoring results from the questions and populate the Captivate-generated scoring variables also in JavaScript. Way beyond my abilities. I would likely recreate the questions using the features built into Captivate.
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