Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Exit
imitating
Explorer
imitating
Explorer
Activity
Jul 23, 2020
02:22 PM
Also wanted to add in the caveat of the copy-paste bug: it is only for AI elements. eg. a copied-screenshot (command + shift + ctrl + 4) can successfully be pasted within an AI document. Text also can be - although not an AI text element, just actual highlighted text as content can be pasted.
... View more
Jul 23, 2020
01:54 PM
3 Upvotes
Just want to throw in there that I have also had this issue for probably at least the last 9 months. All the "fixes" others have mentioned here I have done. It's an oddity where sometimes it works (maybe 20% of the time?) but even when it is behaving it tends to fail during the same session. At one point I even had an adobe tech assist remotely controling my computer, doing once again all the recommended steps. After trying every troubleshooting step at least twice all the way through and it still not working for them, they seemed pretty stuck... then it magically worked once and they immediately stated the issue was resolved... until I asked them to do just one more copy and paste to verify it (because, as previously mentioned, it randomly works on occassion). Of course, the tech couldn't get it to copy and paste a second time. But they left me at that. No resolution, just a hey, we saw it work once, you can open a new issue if it stops again (which it had already stopped working while they were in control). They left a folder on my desktop filled with diagnostics they had run -which I finally threw away a couple weeks ago when I kinda gave up hope that this issue was being taken seriously. Sometimes quiting AI gets it to work for maybe one or two copy and pastes, sometimes restarting my machine does the same. I've been on the latest OS and done all software updates as they come out throughout this time period. Last year I even did a complete erase and new install of my entire machine... still having the same intermitent (mostly not working) buggy copy-paste issue. I feel like the majority of users have a one-off glitch and the general troubleshooting steps work, so the rest of us with the very real issue aren't being believed.
... View more
Oct 09, 2018
02:26 PM
Haha, will do, I felt weird doing that.
... View more
Oct 09, 2018
02:17 PM
1 Upvote
So I just got back from speaking with a local printer and they feel the print quality I got on this was about as good as it was going to get due to the DTG print on the type of fabric - so nothing to do with my print files. I also brought them the bag from Target that had a similar style weave but perfect, crisp lines and their conclusion is that that print was done with sublimation. So I guess what I've learned from this is: 1. Printify's current production partner for this style of bag will always look terrible given their chosen print process for the material they are printing on. 2. Printify's support team unfortunately has no idea what they are talking about with file quality and how it relates to final product quality. 3. The only way to get an acceptable level of print on this type of fabric is true sublimation, not the standard DTG that it appears Printify's production partner was utilizing (which is also what my local printer offers, so unfortunately I cannot use them for this particular project). Thank you everyone for all your answers, it was helpful being able to talk this out and get different opinions.
... View more
Oct 06, 2018
11:03 AM
My only struggle is finding a printer that also sews in-house after the print. My local printers only seem to print onto basic bulk purchased canvas grocery style bags, but I still plan on meeting with one of them to discuss printing techniques to help me better understand what I should be seeking out with some of these online printers (that also have a team that assembles after the print). I'm also hoping to maybe utilize the local printers for at least shirts as they won't require assembly after the print. On a side note, screen printing absolutely blows my mind as I am part of a workshop that has a crazy screen printing press and have taken a class on it. Our prints were crisp in some areas and bled in others, certainly a skill that needs to be refined to get clean prints over and over again. To think of something be printed on mass scale (for something as large as Target) and having such great quality is so impressive to me.
... View more
Oct 06, 2018
09:22 AM
So weird question: I have an old canvas bag from Target (similar size weave to the bag from this failed venture) that has printed stripes on it which are very crisp, clean lines. Any guesses as to what type of printing method they might have used on it. I know that's ridiculous to even ask without you being able to see the bag in person, but I figure any guesses might at least put me in the right direction when seeking out a new printer.
... View more
Oct 05, 2018
11:26 AM
Thank you so much, that's sure helpful to know.
... View more
Oct 04, 2018
08:11 PM
This is from the company's profile: "Using a wide variety of dye sublimation and direct to fabric print machinery that utilizes the industry's best water based pigment inks."
... View more
Oct 04, 2018
02:38 PM
I do always prefer local (and Printify is local as far as being the same country I am), but this is only 1 of 6 current designs (with more planned). Most of the designs will require the bag to be assembled after the fact, so unfortunately sourcing a generic bag won't suffice. I'm far too small, and still exploring this market, at the moment to afford hiring a seamstress.
... View more
Oct 04, 2018
02:12 PM
On a side note, I was able to contact a local printer and set up an appointment to go in next week to ask them for their opinion on all this and some tips. I don't know yet that they will be able to offer this type of product for me to purchase from them, but I am hoping they will have the knowledge I need to understand what I need to change (whether that be the file I'm outputting, the material its being printed on, or just the printer I'm dealing with).
... View more
Oct 04, 2018
02:06 PM
We are going to try that next. Unfortunately Printify is nothing more than an intermediate party between the printer and the business (myself), so I don't really get too much info on the printer's capabilities. I really get the feeling that they (Printify) do not know too much about the issue at hand given some of their responses but I am trying to go along with their recommendations at each step of the way. They want to try a higher dpi to help the small lines... I told them at this point I am even fine removing the small lines, but am more concerned with the main body of the octopus as well as the big bold text on the opposing side coming out fuzzy. While I have always heard 300dpi should more than fine enough for this type of print (several print companies even take as low as 150dpi), I am personally quite new to the printing game so am willing to entertain the idea of submitting an extremely high dpi (although I've also heard this can cause its own set of issues).
... View more
Oct 04, 2018
08:49 AM
Thank you so much.
... View more
Oct 04, 2018
08:42 AM
I completely agree. And the emails with some of the people at this company has been so frustrating.
... View more
Oct 04, 2018
07:52 AM
No, not the cheapest actually. It was really the style of bag that I was after. At the time I was only able to track down two companies that offered a t-bottom style direct to customer. And while the other option/company was cheaper, I chose Printify because in their example images it looked higher quality (I was obviously very wrong). We did bring up to them that perhaps the file we gave them was being downsamlped incorrectly once it was on their end due to its size and offered to upload a smaller file, which we tried and they confirmed it looked the same to them (which means great quality to one of their teammates, but blurry to the rest of them once they “zoom in”). I am currently on the look out for another company that offers that style. I am trying one in Canada right now with a slightly different style bag, but will probably be waiting at least another two weeks before I can see how theirs measures up.
... View more
Oct 03, 2018
07:27 PM
I don't know that that will help, only because their recommended dimensions were 1500 x 1950 and what I gave them was 7961 x 5971 ( I also gave them a 8125 x 6250 among other attempts as well). The artboard at the time was sized at: 4500 x 2700 and I exported at 300ppi.
... View more
Oct 03, 2018
07:01 PM
They only accept jpg or png
... View more
Oct 03, 2018
06:49 PM
That's what I feared. Each time I talked with them, they just insisted it was a poor quality image I was uploading (rather than the material), so I was hoping there was a way I could make it better.
... View more
Oct 03, 2018
06:22 PM
So I recently requested a sample print of one of my designs on a small bag (approx. 9" x 5") with a 3rd party company, Printify. I work solely with AI (but do not normally print), so file quality has never concerned me until this incident. Please help, I am at a loss as to what I am doing wrong. The product I am attempting to print on has these stated dimensions from their site (the small size): Their website recommends a file size of: "1500px 1950px" for this particular product. Again, working in AI, I assume this is no problem at all and proceed to upload my file to their site which comes in at "7961px x 5971px." So everything seems fine until I get the print back. I feel like it's hard to tell from a photo, but the print appears blurry. I know I am overly critical of work, so I did ask others for their opinion on the print and they agree as well. At any rate, it is unacceptable for me to sell an item at its current state. I reached out to the company and we went back and forth as follows: September 26th: "Thank you for reaching out to us and bringing this to our attention. I took a look at the print file you provided for this item and unfortunately if you zoom in you can see that it is slightly blurry: If printed on flat area, this blurriness might not be noticeable, however, when printed on a textured fabric the print gets fuzzy." So basically we go back and forth on this as I send her screenshots of the same files I uploaded zoomed into the same level she is on her end and they are crisp on my end. She eventually gets a few other people involved and I get this response next: “Thank you for sharing the files with us. I can confirm that the quality is indeed superb therefore we will need to investigate this to find out why did it turn out the way it did.” Later followed up with: "Tech Team is still looking into the case and as soon as we have any update, we will inform you immediately." A few days later after the tech team looked into, they finally "resolve" the issue and this is their answer: October 3rd: “Our tech team has gotten back to us and informed that the print file is the same as your file. However, I can suggest to improve the quality of the small lines in the design: Small design elements such as these will come out blurry, if the print file is also pixelated, which is visible in the original file as well. Please update the quality of the file, to avoid it from being blurry in the replacement order and let us know.” And they attached this image as proof that my images are blurry to start with: Now if you zoom into any raster image close enough, you are going to see pixelation. I understand that (not sure if they do), but should my file have been clean enough for their printing requirements? Am I missing something? I am also considering that the medium I had it printed on will just always be "soft," but want to make sure there is something I should be altering first before just giving up on this project entirely.
... View more
Aug 09, 2017
07:33 PM
1 Upvote
Using a personal machine. I think I may finally have it after attempting 3 different wifi connections + a cellular one. When I was finally able to get to my home wifi I only had an error code come up three times, but at least it wasn't saying 2% anymore! Thank you for offering suggestions.
... View more
Aug 09, 2017
02:10 PM
Followed all items in the list, I have no access issues of any kind. This is so terribly frustrating.
... View more
Aug 09, 2017
01:18 PM
I tried this and did not work. Also tried running all available updates on my OS first and then tried again, still no success. I also tried deleting and re downloading the installer, still freezes at 2%.
... View more
Copyright © 2025 Adobe. All rights reserved.
AdChoices