My workaround is to now do all the logo/vector work on the iPad with Adobe Fresco, using vector layers. It is lossless when scaling etc, and has a fill feature that I use the same way I would use Live Paint in Illustrator. Fresco doesn't have the same tools as Illustrator but I haven't opened illustrator in years, probably since I originally posted this question and I don't miss it. So maybe you could try Fresco? not sure what you need the Live Paint feature for, but Fresco works for my needs  ... View more

Well, if that's the case, it needs to be fixed. There are non-Adobe creative apps which many people use, that "import" files through the ios native files app... and can access Google Drive, OneDrive, Dropbox, local files, and Creative Cloud... except for the absolute most important files stored within Creative Cloud - those found in "Libraries." I have tried moving files out of my various "Libraries" and into the "Synced Files" section of CC to fix this, but I can't find a way to do it. My workaround is to simply download each individual file to my device, and then import it into whatever app I am using. It is an extra step, not too bad, but I would prefer to just do it directly through the app I'm using. So, long story short, it seems both you and I can see the same issue on our devices. Adobe needs to catch up with the industry standard and fix this issue in my opinion. I'm pretty sure I already put in a feedback or a feature request or something along those lines, but it seems like I will have to do it again, since this has been going on for years. ... View more

Excellent. So the screenshot you sent is of the native Files app on your iphone. There you have 3 cloud storage accounts integrated with the Files app: iCloud, OneDrive, and Adobe Creative Cloud. If you had Google Drive and Dropbox, you would see those there as well. The way it works is you tap any of those, and you can navigate through their file directories without leaving the Files app (so you don't have to open OneDrive, Google drive, or Dropbox separately - and shouldn't have to open Creative Cloud either). Adobe Creative Cloud is also integrated as a cloud storage app, which is why it is shown there on the menu bar on your screenshot. Tap it there on that screen, and tell me what you see. Do you see all of your Adobe libraries, projects, files, etc? Or do you only see them when you open the Creative Cloud app separately? For me, there are some files shown, and they are stored on the cloud in my Adobe account and nowhere else, but only those files that are outside of my Adobe libraries. The libraries however, are not visible there.   Most ios/ipad users expect all cloud storage accounts to work the same way, and everyone wants to see everything stored in their Adobe storage there in Files. It's one of the few perks of file navigation on ios, and the industry standard. That's what folks are looking for. The problem is also discussed on Reddit, but to no avail.   Thanks for taking the time to troubleshoot with me!  ... View more

I'm not expecting them to be local... maybe we should rewind a bit first, and I'll ask kglad these three questions: 1- Do you personally use Adobe products on an iPad pro? 2- If yes, did you install the app "Creative Cloud" from Adobe? 3- If yes, did you also log in to Creative Cloud via the iPad's native files app? I just want to make sure you're familiar with the device rather than being solely a desktop user, before we continue. (see image) thanks 🙂    ... View more

Hi, there is no desktop app, I am not using a PC or mac, only an iPad. Let me be clear, my libraries are visible everywhere, i.e. the Adobe CC app, Adobe Fresco, Illustrator, Capture, and every other iPad app I have from Adobe. However, the libraries are not visible within Apple's native "Files" app on my iPad. The Creative Cloud app is authorized and signed on the native "Files" app, but when I tap to enter that folder, there is only a handful of files there, but none of the Adobe libraries where I have saved the bulk of my work. This is the question I was originally asking in 2021 and still hasn't been resolved. ... View more

no, those are the basics steps anyone should before they ever consult the help forums. but thanks for your help! 🙂 maybe I should take a video and post; it seems that many people are confused or don't understand my explanation. this is not something I am supposed to fix, it is a developer issue ... View more

Oh, I did use the feedback form as well ... View more

Argh. Well I guess better figure out what to do device wise if I'm gonna continue these projects! ... View more

Argh... ok. Probably the easiest will be to place another object the same color on a layer behind for now.  Thanks for the info!  It's too bad the gap can't be closed. 😞 ... View more

But when I do this, it still fits the artboard to the edges of the image that are transparent. I want to snap the edges to my artwork that is visible, doing away with the outermost parts of the image that are transparent. Unfortunately fitting the artboard to the artwork still leaves the part I want to remove. Is there another way? ... View more