Thanks for that! That sorted the issue. ... View more

Hey, yes I began by submitting many of the crash reports but I was getting so many I stopped.  ... View more

Yep, tried that. Reverted to an older version as I have deadlines inbound! Will look into it more once the heat is off.   Thanks,   Eoin ... View more

This is exactly the same thing that I am experiencing. I am using layered PSD files and I am finding dragging/dropping images from Windows Explorer into Photoshop also causes crashes. ... View more

Hi Bob,   Thanks for the reply! The font is an Adobe font and is showing as an OpenType font in the exported OEBPS font folder. Is that the issue? Strange that I have never had the problem before using this font in earlier versions of the EPUB/iBooks.   Thanks for the help!   Eoin  ... View more

Just to note: For anyone who has a similar issue - from what I have tested, bigger is better. When I place a 1024 x 768 px image into an iPad (1024 x 768 px) preset template the image is very badly pixelated (when viewed in InDesign @ actual pixels and in the exported PDF), but when I adopted a larger resolution template of 2048x1536 the overall quality was better than before on all platforms (iPad and PC screens) The compromise being file size and making sure the view settings at PDF export were set to Fit Height ​ so the starting view for the client on PC screens was already set to show the full page. ... View more

https://forums.adobe.com/people/rob+day  wrote However just to note, the first line in my post was: "I am creating a standard screen use PDF file in InDesign." The important bit of information came later—the PDF will not be printed (it's ok to use pixel units), and ideally the image quality needs to work on (any?) iPad. If that's the case, the simple answer is set the document’s width to the largest iPad‘s pixel width (2732px) and keep the placed images’ Effective res at a minimum of 72ppi. If you want a client on the largest iPad to be able to zoom in on an image and keep a high quality, then the Effective res should be higher than 72ppi. When making that decision, you have to consider PDF's compressed file size vs. the audiences bandwidth. Hi Rob, Not sure I get what you mean by 'the important bit of information came later' as I mentioned in the first line of my first post the plan for the PDF is 'standard screen use'  Also, I mentioned in subsequent posts that the intended use was iPad/Pc Screens and not print. Eoin ... View more

Hi Derek, Sorry, I did indeed neglect to address the second part of your initial reply. I did respond about the intended use in post #18 in response to Bob's reply about the intended use. However just to note, the first line in my post was: "I am creating a standard screen use PDF file in InDesign." Thanks, Eoin ... View more

Hi Rob, This entire post/discussion has been very helpful, I will continue to test and see what best result I can achieve and I will take all the advice on board. A main take away for me is that I was treating InDesign like Photoshop in terms of pixels. I expected an image created in Photoshop of let's say 800 x 600 px imported into an InDesign document of the same 800 x 600 px size that it would look exactly like it did in Photoshop (or very close) when viewed at Actual Size and when the display performance settings were set to High Quality. Thanks, Eoin ... View more

Hi Rob, Thanks for the help! To be honest, I am just trying various dimensions/presets trying to get a decent result in terms of image quality. Nothing seems to be working whatever dimension/template I choose. Again, I do expect some loss of quality with scaling for different screen types/sizes but what I am experiencing is way too bad to present to the client as a final document. Thanks again, Eoin ... View more

Hi Bob, Thanks again, I have tested, for example, the iPad 1024 x 768 preset template with multiple images with the following image resolutions: PSD (No layers) saved from Photoshop @ 1024 x 768 - 72ppi PSD (No layers) saved from Photoshop @ 2048 x 1536 - 72ppi Both are as bad as each other in terms of jagged appearance and pixelation. (when viewed within InDesign at Actual Size and when exported as a PDF and viewed on iPad and Laptop) Nothing even close to usable quality for any resolution tested so far. Appreciate the help. Eoin ... View more

Hi Rob, Thanks for that, I have set all display performance settings within InDesign to be High-Quality. When I test the exported PDF on iPad (Standard model) and on a laptop the results are the same poor quality imagery. When I set the view on the laptop to be Actual Size or 100% the imagery is terrible. I do expect some loss of quality when scaling happens on different devices and screen sizes but this is very bad.  Note: the level of pixelation and jagged appearance as seen in the exported PDF is totally consistent with how it looks in InDesign so I don't think it's happening during the export process. Would you expect a no-layers PSD image (1024 x 768 @ 72ppi) saved out from Photoshop and then placed full-screen into an iPad 1024 x 768 template to be so badly pixelated? Or should it be fairly close to what is seen in Photoshop? Thanks again, Eoin ... View more

With respect Bob, I can't present a PDF to my client that contains unreadable and badly pixelated imagery. We have produced a very high-quality EPUB and to accompany it with a poor quality PDF would be bad for business. Just trying to find a solution. If I were to pick an InDesign template such as iPad (1024 x 768) what resolution image would you use for full-screen/best quality? Thanks for the help, Eoin ... View more

Hi - just to clarify I don't expect or need to have a responsive design or anything like that, just a professional looking PDF. My only issue is maintaining images that look well or even close to what they were originally in Photoshop. Some context: The particular problem images contain an image of an iPad displaying slides from an EPUB that I developed. The images are shown to present how the EPUB should be used etc. Any text or lines embedded in the iPad images taken from the EPUB are very badly pixelated when compared to the Photoshop originals which are nice and clear. I know there will be some loss of quality but the results I have been getting are unusable. See below for another example, this time using the iPad template - 1024 x 768 size: If using the 1024x768 iPad preset template within InDesign what would be the recommended image size to use to maintain good quality when viewing at Actual Size or 100% in Acrobat for example? Also, just to note no printing is required by the client, only digital sharing. I appreciate everyone's help with this!! Eoin ... View more

Hi Rob, Thanks for that. So if I were to set up a new document with your advice in mind, what would you recommend in terms of document size for a PDF for general sharing across unknown screen devices - some might open it on laptop or PC screen and some on iPads etc. What then would you recommend for a full-screen image in pixels for that document? I am currently testing the following setup and have spent hours testing many image sizes and nothing is working : The placed images are extremely poor quality both in InDesign (when the view is set to Actual Size) and when exported as a PDF and viewed in Adobe Acrobat Viewer (on PC) and when tested on iPad. Above is an example of a section of an image placed in InDesign and the compared image in Photoshop. The image on the left shows the jagged appearance. The placed image is 800x600 @ 72ppi Thanks, Eoin ... View more

BobLevine  wrote How is this going to be viewed? Hi Bob, The PDF will be shared and viewed on screen only (PC/iPad) and is not for print. It's for a large organisation and it is to accompany an EPUB that I developed for them. The content is image heavy so good quality imagery is important. I picked 1280 x 800 px as I thought it was a good size for most screen uses? Thanks for the help, Eoin ... View more

Hi Rob, Thanks for that, You mentioned: "InDesign documents and pages have no resolution" Here is what I meant by the InDesign document being  at 1280 x 800 px dimension: When creating the new document I meant Width-Height I set in the dialogue window. I presumed that if I placed an image that is 1280 x 800 px in to this document that the image would fill the document without the need to scale. The image places @ 50% scale and when I scale it to fit the document width/height it become blurred/pixelated. Every/Any image I place. Thanks for the help, Eoin ... View more

Hi Bob, Thanks for the replies, Not knowing InDesign too well, but I thought a 1280 x 800 px image viewed at 100% within InDesign and Photoshop should be the same and the final quality would be dictated by settings at time of export. Also the reason I am using Indesign over photoshop for exporting as it is a 20-page instruction document so I wanted to have the control of paragraph/object styles, a TOC and hyperlinks. Thanks, Eoin ... View more

Hi Derek, Yep, that's similar to my Links panel information. However, for the imported image (prior to scaling up) it says under Dimensions it says: When I scale it up to 1280x800px it becomes blurry and pixelated - too poor quality to use. Eoin ... View more

Hi Derek, The InDesign document is set up as 1280 x 800 px and the placed JPEG or PSD image is also 1280 x 800 px This is what we see in the info panel for the placed image: But the image is 1280 x 800 px. When I scale the image up in InDesign to fill the document it pixelates and blurs. Thanks, Eoin ... View more

Hi Bob, For the Navigation TOC I am choosing Multi Level (TOC Style) with the TOC Style set to the style I have assigned to the TOC in the EPUB. Eoin ... View more

Hi Bob, Would have thought so but whenever I export an EPUB with a table of contents and a preceding title page,  it first opens on the first page of the first chapter and not the first page of the EPUB. I can't see anything in the export settings that would suggest I have something set wrong. Thanks anyways, Eoin ... View more

Yep, I used the iPad Retina InDesign template to start with. Quick update: When using the new settings (1-second animation duration, checking the 'Hide Until Animated' option and setting the 0.5 second delay to the first animated element) if the user opens the EPUB in iBooks on iPad and immediately opens iBooks' Table of Contents (Thumbnail view) and scrolls down it will cause a couple of pages to error - maybe 2 or 3 page errors. If I did this with the old settings (0.35-second animation duration, checking the 'Hide Until Animated' option and setting the 0.25 second delay to the first animated element) it would cause 20/30 page errors. If on the other hand and using the new settings the user goes slowly page-by-page from page 1 to page 100 it will be 100% perfect. ... View more

Hi Bob, Thanks for the additional information on in5. Looks like a potential avenue moving forward. Thanks, Eoin ... View more

Hi Derek, Does that allow for an offline and easily shareable web app? My client is a global pharmaceutical company so content security is essential and it has to work offline and be easily shared with 100's of team members? Eoin ... View more