I'm sure plenty of people have encountered the Adobe license checker - it runs to check you are indeed running licensed software. I don't have a problem with that - indeed a check at boot time isn't offensive or problematic in my mind - all of my software (does a quick think, yes really all of my software) is legitimate. So why is it that when I am playing games I see that checker flash up a window and disappear again. My machine is under enough strain at the best of times playing modern games but it should not need to be running repeatedly and certainly should not need to be running with a visible window. ...So fool that I am I contacted Adobe support, it looks to me like someone has simply done half a job on the coding and my machine is slow enough to show it up. I am now on over an hour, 6 different agents, 6 repeats of the problem, 6 evidences of no humans, 6 attempts to solve a different problem, I've been asked do I need help downloading Lightroom 5, do I have an accounts problem, why don't I just type the license key in (oh for the love of all things holy if there was a box to do that I would have tried that, anything). It's actually got the the funny stage now - every time there is any indication of hope I get passed to a new "agent". Currently trying to get me to relicense the product just by clicking "license the software" which doesn't exist...oh hang on his shift is ending and I'm being passed to agent number 7. Why am I posting here, to be honest I don't know anymore, I have a suspicion this is the end of the line for lightroom and me but all I know is that adobe support does actually exist and I'm a lot worse off than when they never responded to anything. Agent number 7 transferring me direct to agent number 8 🙂
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