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JBenfordPhoto
Explorer
JBenfordPhoto
Explorer
Activity
‎Dec 19, 2022
08:30 AM
For anyone following this, the recent releases of LRC (12.1) & PS (24.1) appear to have resolved this issue, even though it's not mentioned on the list of resolved issues.
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‎Dec 12, 2022
06:56 AM
Update: I just tried to use this catalog on my workstation for the first time in a week or two, and this issue occurred again. So updating the device to Windows 10 v22H2 did not, in fact, solve the problem. This is becoming a serious issue - every time it occurs, it also causes corruption on my hard drive and I l also have to waste a lot of time repairing my catalog and identifying and recovering the damaged image files. Please fix this ASAP!
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‎Dec 12, 2022
06:44 AM
@Rikk Flohr: Photography Any update here? Workaround still not working. When should we expect a fix for this issue?
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‎Nov 22, 2022
11:54 AM
@Rikk Flohr: Photographyany thoughts on this difficulty with the suggested workaround? This seems like it could be a separate issue, as it appears to be specific to Canon profiles in Camera Raw.
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‎Nov 17, 2022
12:00 PM
I tried using "Open as Smart Object in Photoshop" as a workaround, but I'm having the same issue - lens corrections are not applied. Further, I tried opening the smart object in Camera Raw. Under "Optics" there is a small warning, "Unable to load lens profile." The checkboxes for "Remove chromatic aberration" and "Use profile corrections" are both checked, but no lens profile is selected. If I try to manually select it (Canon EF70-200 f/2.8 L IS II USM), nothing happens after I select Canon as the Make (the drop-down reverts to None) and I am unable to select the Model or Profile. I am able to select lens profiles from other manufacturers.
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‎Nov 16, 2022
01:21 PM
Thanks, Rick. Much appreciated.
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‎Nov 16, 2022
12:52 PM
1 Upvote
Hi,
I'm having an issue when I edit images from Lightroom in Photoshop. I have applied a lens correction profile in Lightroom. When I open the image to edit it in Photoshop, the lens correction is no longer applied.
I found a couple other past posts with this or similar issues and the only suggested solution was to roll back Camera Raw. However, having just updated PS to v24 and upgraded my LR catalog to v12 (and done lots of work in it), there's nowhere to roll back to without going back a major release (and losing lots of work in LR).
I'm using:
LR 12.0.1
PS 24.0.0
Camera Raw plugin v15.0.0.1264
Windows 10 v22H2
Please let me know if you have any questions or need further information from me.
Thanks,
John
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‎Nov 14, 2022
11:25 AM
Update: I updated both devices to Windows v22H2. Working on the workstation, I restored the catalog and .lr-data folder from a backup, then tried opening the catalog again, and it opened successfully. So, updating Windows seemed to solve the problem.
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‎Nov 14, 2022
09:54 AM
Hi, Sorry I've been slow to respond, I had client deadlines and then was ill. Here's the information you requested: Laptop: Windows 10 Home v10.0.19044 (v 21H2, build 19044.2251), LR 12.0.1, Windows Security (or whatever the built in virus protection is called now) Workstation: Windows 10 Pro v10.0.19043 (v 21H1, build 19043.1526), LR 12.0.1, Windows Security. Yes, I restarted my computers multiple times. I will now update Windows on both devices to v22H2. I had done a lot of work in my primary catalog after updating to LR12 (and then 12.0.1) before I encountered the issue, so I was not able to go back and re-upgrade my LR11 catalog. I followed another suggestion on this thread to create a new blank catalog and import all the images from my corrupt catalog. That seemed to work except for the time lost and all the data from the plug-ins that keep my catalog synced with my WordPress and PhotoShelter websites. However, I just re-encountered the issue today on the workstation. I tried the workaround of deleting the "CURRENT" file in the .lrdata folder and restarting LR12 twice, but that didn't work. Please let me know if you need additional info.
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‎Nov 02, 2022
07:32 AM
I've just been notified that this post was moved into this thread because it addresses a similar problem. However, please note that the problem I'm experiencing occurred AFTER upgrading to v12.0.1 and using the v12 catalog successfully for several days, so the official solution to upgrade to v12.0.1 does not solve my problem.
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‎Nov 02, 2022
06:51 AM
I upgraded my catalog to v12 recently, then 12.0.1 several days ago - basically as they were released. I have been working in the catalog fine, including importing several recent jobs and working on the images, until this morning. When I tried to open the catalog immediately after booting the computer, I got the "Failed to initialize pixel-mask storage" error. I work on two computers, a Lenovo ThinkStation P410 workstation running Windows 10 Pro v10.0.19043 (at my office) and a Lenovo Legion 5 laptop running Windows 10 Home v10.0.19044 (at home). Both computers have been running LR12.0.1 for several days. My catalog is on an external SSD. The issue occurred today on the workstation; I used the catalog successfully on the workstation yesterday afternoon and last night on the laptop. I have not used the new masking options, and the work I've done in the past few days has not involved any kind of masking. I tried restarting Windows and opening the catalog again, but got the same error. Additionally, the issue seems to have caused errors on the external hard drive, which chkdsk was able to repair. I can share the event viewer logs if requested. I've seen another thread about this, from before 12.0.1 was released, suggesting re-upgrading the catalog, but I can't re-upgrade my old v11 catalog to v12 without losing a lot of work, so I'm hoping there's another solution. Thanks, John B
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‎Aug 14, 2019
12:51 PM
Call me crazy, but I would say that questions about what versions can be downloaded and installed on what computers are "download and install" issues. Adobe is clear that they don't support v8.x on Windows 8.1. What is not clear anywhere on their website (that I could find after extensive searching) is that they don't support Lightroom 7.x on Windows 7, even though they do support Lightroom 8.x on Windows 7. The system requirements for LR v7.x indicate that Windows 7 meets those requirements, and they do in fact support LR 7.0.1 on Windows 7 (via direct download). Even their own customer support person told me I could install v7.1 on both computers, then retracted the statement. What a cluster!
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‎Aug 14, 2019
12:39 PM
Here is the official conversation I had with Adobe support: Bottom line: The only version of Lightroom Classic CC that is compatible with both Windows 7 and Windows 8.1 is Lightroom 7.0.1, which must be installed by direct download on the Windows 7 computer. This version does not support mobile syncing, but there is no way to update it to any other v7.x on the Windows 7 computer.
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‎Aug 14, 2019
12:22 PM
I think this was correctly categorized as a Download and Install issue.
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‎Aug 13, 2019
02:31 PM
9 Upvotes
I have a desktop computer running Windows 7 (64-bit) and a laptop running Windows 8.1 (64-bit). I have been successfully running Lightroom 6 (freestanding license, not CC) on both computers for several years, which is permitted under the terms of the license as long as I only use it on one computer at a time (which I do). I recently decided to cave and sign up for the photographer's LR/PS subscription package so I could upgrade to newer versions. However, it appears that I cannot use the same version of Lightroom Classic CC on both computers. On the Windows 8.1 computer, Creative Cloud shows v7.5 as the most current version (since LR 8.x is not supported for Win 8.1) and the following "other versions" as available: 7.4, 7.3.1, 7.3, 7.2, 7.1, 7.0 and 6.0 (CC 2015). On the Windows 7 computer, Creative Cloud shows v8.4 as the most current version (since LR 8.x is supported for Win 7) and the following "other versions" as available: 8.3.1, 8.3, 8.2.1 and 6.0 (CC 2015) - but not 7.x. See screen shots: Windows 8.1 "Other versions:" Windows 7 "Other versions:" The Adobe support page about Lightroom Classic system requirements indicates that both Windows 7 and 8.1 meet the requirements for Lightroom 7.x, so I'm not sure why this would be. I've tried using the direct download of version 7.0.1, but that version won't support mobile syncing, so I have to upgrade to v7.1 or above - which I can do on the Windows 8.1 computer, but not the Windows 7 computer. There does not appear to be a direct download version of v7.5. I've also tried uninstalling all Adobe programs from the Windows 7 computer, running the Adobe Creative Cloud Cleaner Tool, and re-installing everything - but I still have the same versions available in Creative Cloud. So, I guess I have two questions: - Is LR v7.x supported for Windows 7? - If so, how the heck do I install it on my computer? Thanks, John B.
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