In my case, this happens when AI decides not to use my default printer.  It grabs Adobe Postscrpit File as my printer.  Then when I change it to the correct printer, I can't change most of the settings (copies/rotate/scaling) I get this error.  Then I go print it again my default printer is actually used as the default and everything works.  So, why is AI choosing Postscript File?  I have never, in 30 years needed a PS file.  How do I stop it from even being an option? ... View more

This works.  I had AI as and option.  Bridge updated to new version and I lost it.  Reinstalled AI as suggested and it worked.  I had to restart Bridge.  Took 3 total minutes to fix.  Thanks for the help.  ... View more

Imagine if every time Adobe wanted to get paid they had to look in a similar location as last time for their money, rather than it being easily presented to them. ... View more

I can confirm that this works! I am not at my PC with all my pics, but I can see on my phone that syncing has started again and I do not have a message stating that I am over my limit. In addition, I am showing two different plans at adobe.com. Thanks a lot for helping me get this to work! ... View more

Yesterday morning there was a "switch plans" link.  By that afternoon the only option was to "cancel plan". I worked with tech support and they canceled my plan so I could reset it to a new plan.  After signing me up for the incorrect stuff twice, they told me there was no student version for the Annual Full App 1TB plan.  So my plan would have gone up $30/month.  Then they reset me to the first year of a subscription and I now pay $25/month (after tax) for the Annual, Full App, 100 GB plan.  But they say it will be $60/month or about $420 more / year for the extra .9 TB of storage. Others are stating that you can mix the student plan and the 1 TB plan but I cannot get it to work. Today, I have the "switch plans" link again but when I click on it I am only given options of 20 GB or 100 GB plans.  I have 6 plans to choose from, many with combo boxes to add on things like "Adobe Stock" or to choose which program I want to add to a plan.  There is still no option for the Annual, all apps, 1 TB plan.  This is true for both student and "normal" versions, via the web. Thanks for your help. ... View more

I have no option to get more space using this method. ... View more

I don't normally advocate for the firing of individuals, but if the stance truly is that Adobe has no interest in making a program that works for its most dedicated (if not most populous) users, then yeah, whoever made that decision and refuses to see the error in it should be fired.  The very worst part is that Adobe staff agrees that there is an issue and that it is "non-optimal" and that "training" is really the friggin reason! Even Everquest 2 and WOW allow the users to change the GUI to meet their needs.  I can set up ribbons in Office programs to do what I want.  I can even make my own custom ones.  And they are persistent so that it works HOW I WORK every time.  It is patently ridiculous to claim that it is too confusing for its users to set up stuff.  We write massive macros and scripts within Adobe products to meet our needs. We program keyboards, tablets, and mice to automate our work. Of all the professional programs I use (Office Suite, AutoDesk Suite, SketchUP, Creative Could, Composer, FlexiSign) the only program that I can think of that has this problem is Acrobat.  Mind. Blown. The only reason you have a problem pleasing everyone is because you took AWAY features.  I seriously doubt anyone gives a crap if you make your current GUI available to the masses.  We just care that you took away our workspaces and toolbars.  Like most of America, Adobe has decided to meet the lowest common denominator rather than rise to the top. And yeah, I am pretty passionate about my computing experience. ... View more

Yes, we need to be able to set it up OUR way, not your way.  Gary may not need every tool, but Gary needs EVERY TOOL GARY NEEDS, not a few tools you think Gary might need.  Sorry, but your way really sucks.  I really try not to use Acrobat for anything anymore, simply due to the interface. For instance, I use PitStop Pro.  I have set up tool bars and groupings.  But nothing is persistent.  So say I have an order for 45 DIFFERENT posters and the client sends me all the files.  I need to open them and make a few minor, quick adjustments that use tools from different tool bars.  Say it only requires 2 tools.  I open all 45 files at once in different tabs.  I then have to open the tool bar that I want to use on EVERY ONE OF THOSE TABS.  That means I have to click the tab, click tools, scroll to find the tool bar I want, click the tool bar, then make my changes - ON EACH TAB!!!!  4 x 45 = 180 clicks in what would be 2 clicks in a properly prepared Illustrator or Photoshop Workspace.  And if it wasn't prepared, I could set it up on the first tab and it would be persistent through the rest of them.  But then I have to do it all again because the tools are on different tool bars.  360 EXTRA clicks and mouse motions on alternate screens. In Acrobat I have to know every tool that I am going to use for one job and set up a tool bar with all of those tools because I can only access 1+1 or 2+1, whatever it is it doesn't matter because again, they are not persistent so I have to activate them over and over and over again.  On a good day I might need to process close to 1,000 files. How can you not at least understand this?  If you refuse to make the changes for whatever reason, fine.  I will wait until some other company trumps you or your current UI designers are replaced by people that actually use the program.  I mean really, didn't Windows 8 teach you that designing JUST FOR TOUCH is a HORRIBLE idea? In case it still has not sunk in, here is a perfect analogy:  You are framing a house.  Every board needs to be measured, marked, cut, and nailed.  So you get the tape measure out of the truck and measure the board.  Then you go back to the truck to get the pencil to mark the board, but have to put the tape measure away first.  Then you go back to the truck to put away the pencil and grab the saw.  You cut the board, go back to the truck and put away the saw.  You get a few nails and a hammer.  You hammer in all the nails.  Now you have to start the process over on the next board.  EVEN IF IT IS THE SAME LENGTH! Give me back my computer.  Give me back my screen.  Make the UI similar to AI or PS and you will make about a billion people happy.  You (Adobe) already know it works wonders and know how to make it happen.  I don't see how this could possibly still be an issue.  Just fix it already. ... View more

I just tried installing XI with DC and it won't work because "setup detected that you have a more functional product installed". Should I be doing something different? ... View more