You could simply drag and drop the Pictures folder from your C drive to the external P drive, using the My Folders panel in the Organizer.  It will take quite a while.  Make sure that you have a full backup of the catalog and media before you do this.     You can then copy the catalog folder to the external drive (using Windows FIle Explorer) so that it can be shared between the two computers.   Another method would be to backup the catalog and restore it to the external drive, using the Restore option to maintain the folder structure.  Using this method would place the catalog folder on the external drive. Once the restoration has been performed, you would open the copy of the catalog that will now exist on the external drive.  This can be done either by navigating to the new catalog folder on the external drive via File>Manage Catalogs or by double-clicking on the catalog.pse24db file which will be found in the catalog folder. ... View more

There is a Clear button in the top right of the window.   ... View more

Did you install Camera Raw from the Help menu?  If not, that's all you need to do.   You can install Camera Raw from either the Organizer or the Editor.  Once you start the installation, you may get a message that you need to close all open Adobe applications.  If that happens, close the program from which you started the Camera Raw installation.     ... View more

I do not understand your question.  Please explain in more detail.   And are you talking about Photoshop Elements which only edits photos, or Premiere Elements which is for video editing? ... View more

What is the pixel size of your monitor? Try the following: Go to the following folder C:\Program Files\Adobe\Photoshop Elements 2024 Right-click on the file named PhotoshopElementsEditor.exe Select Properties from the context menu Click on the Compatibility panel Click on Change high DPI settings Check the box to Override high DPI scaling behavior. Select Application from the dropdown menu for Scaling performed by:   If that doesn't help, make a different choice from the dropdown menu. ... View more

What version of Elements are you using? OneDrive has nothing to do with the Elements Cloud.  If your photos are stored in the OneDrive local folder, it is possible that they may be saved in the OneDrive Cloud. If you click on this link, it should take you to the Elements Web, Media page.  Are any of your files uploaded there? ... View more

Do you have some kind of enterprise license or are the licenses regular individual licenses?  And are they under a single account?   ... View more

  The butler did it!! ... View more

It is possible that this was a problem with the Adobe network servers.  I have been told that this problem has been fixed.  Please let us know if the problem continues.  You can also try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.)  Support hours in Europe are limited to normal business hours, I believe. ... View more

When a catalog is converted, no files are moved.  Did you do a backup and restore of the catalog?  How exactly did you load a catalog from the EHD? ... View more

All's well that ends well!😊 ... View more

See my reply to your other post.  I still don't understand what you did or in what order.  My current guess is that deleting the Imported Keyword Tags will not affect the correct keyword tags in the keyword tag hierarchy.  But I am assuming that you successfully restored the backup and then, because the files were missing, you imported the files from the unintended new location on the new computer to the catalog.  If that is what you did, you probably have duplicate photos in your catalog, with half of them being missing files. ... View more

@gardener179 said:  How can I move these c. 70,000 pictures to the required folder location without losing all of the linkages within PSE 2025 Does the current   C:\Users\Maurice\Pictures folder on the new computer have any content?  If not delete it from the My Folders panel.  Once a folder with that name doesn't exist, simply click and drag the Pictures folder from its current location to the C:\Users\Maurice\ folder.  Do this in the Tree View of the My Folders panel.   @gardener179 said:  how can I prevent this happening when I carry out a subsequent exercise to transfer my older photos and catalog from EHD.   The best way to do this is to Backup the catalog on the old computer and restore it to the new computer.  It sounds like you may already have done this because you ticked the box  to retain the original folder strucure.  If that is the case, the problem arose because you restored the backup to the wrong location.  You should have simply chosen the root of the drive on the new computer.  (But it's a little unclear from your post exactly what you did  when you say you loaded my pictures folders and a PSE Version 8 catalog from an EHD onto a new Windows PC using PSE 2025.) ... View more

Download and install the Microsoft C++ Redistributable packages for Video Studio 2013. I recommend that you install both the X86 and X64 versions. ... View more

This can't be done automatically.  I have requested that Adobe provide more user control over how the jpeg/raw files are stacked but I am not holding my breath for this to be fixed.     Are you shooting in bursts?  If not, you may want to try not stacking the files on import.  Then select the jpeg/raw files and choose Automatically Suggest Photo Stacks from the Edit>Stack menu.  I just conducted a small test and the jpeg files ended up on top.  Your mileage may vary.   ... View more

What did you do to load the photos on the external drive into Elements 2025?   What needs to happen is that you have to CONVERT the old catalog to Elements 2025.  Where is your 2020 catalog folder stored?  If you open Elements 2020 on your old computer, go to Help>System Info . .  and it will tell you the location of the folder.  If the catalog folder is on your external drive - great.  If it is on your old computer, you should copy the entire folder to either the external drive or the new computer. Once the old catalog folder is located on the external drive or on the new computer, use your new computer to locate the catalog.pse18db file within the folder and double-click on it.  If you only have Elements 2025 installed on the new computer, the catalog will be automatically converted and opened in the Organizer.   Other issues that you may be describing: In order to open the .org raw files in the Organizer, you need to install the Camera Raw plug-in file.  You do this from the Help menu. Elements 2025 opens the Organizer's My Folders panel into List View.  Click the down arrow next to the My Folders heading and you can change it to Tree view.   If you have also installed Elements 2020 on the new computer, I will need to give you other instructions to convert the catalog. ... View more

@PaulDG, right-click on the exe file and use the context menu to Send to>Desktop (Shortcut).. My preferred way to open the Editor directly is to pin  it to the Task Bar.  ... View more

There is no easy way to do it.  But try this:   Go to your catalog folder.  The default location is C:\ProgramData\Adobe\Elements Organizer\Catalogs.  You can also find the catalog folder listed by going to Help>Sys Info . . .  In the catalog folder, you will find a file named rmf.3.cache Open this file in a text editor like Notepad Replace whatever you find there with C:\Users\Martin\OneDrive\Pictures Save the file with the same name.  (Make sure that Notepad doesn't try to change the file extension to .txt   When Elements starts to search for a missing file, it should start the search in the OneDrive Pictures folder and will hopefully find it quickly.    Now, if you want to reconnect all of the missing files, try the following:   Click on File>Reconnect>All Missing Files A dialog will appear with a list of the missing files Select a file.  It will show the original location.  Hopefully, the OneDrive folder has kept the same structure.  Use the navigation tool to navigate to the new location.   The selected file should be displayed on the right side. Click the Reconnect button.  All of the files in the same folder should reconnect automatically. You will probably need to do the same for each folder, but some may reconnect automatically.     Let me know if this works for you.  There are some other techniques available that may make it easier for you. ... View more

Are you using the Adobe Photo Downloader to import the file from your DSLR (using the Import>from Camera or Card Reader option).  If so, you tell the the program exactly where to store the files.  Whatever is set here overrides any preferences which merely provide a default location.     Are you saying that this location is not being honored?  If that is the case, then I suspect that the problem is with your settings for OneDrive.   If you want to resolve the issue and I haven't addressed it to your satisfaction, we need more details of what is happening with screenshots of the APD dialog and whatever other preferences you think you may have set. ... View more

So, you are able to use the Windows photo app to transfer the files to your computer, but the files are not recognized by Elements when you import from files and folders? What is the model of your camera?  And if you go to the Editor's Help>About Plug-in>Camera Raw command, what version of Camera Raw is displayed? And can you open a "corrupt" file in the Editor? ... View more

How are you trying to apply the keyword tag? Are you getting an error message.  If so, please give us a screenshot. ... View more

Do you have a new camera.  If so, which model?  You may need to upgrade the Camera Raw plug-in, manually. Can you read the card in Windows Explorer? ... View more

I suggest you contact Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.) ... View more

What is the source of the photos (camera or phone model) and what format (raw/jpeg)? If the photos are raw files, you need to install the Camera Raw file plug-in from the Help menu.     ... View more

Are you printing in the Organizer or the Editor? Show us your print dialog settings.  Maybe we can suggest something that can be fixed. ... View more

This is a problem that is affecting users.  There is a HelpX article that deals with this issue for the Adobe Creative Cloud.  I don't know whether it will work for Elements.  I have asked Adobe for some clarification as to what users are supposed to do in this situation.    In the meantime, can you tell us what Operating System you are using.  Have you recently upgraded from Windows 10 to 11? And which boxes did you change in Preferences? ... View more

@YourNameHere222 said:   I did deactivate on her computer. What's really irritating is they website says I don't have any activated computers.    As Glenn said earlier, if you are looking at your Adobe account, that only displays activations for a Creative Cloud license, not for Elements.     Please let us know what happens with the promise of a new 2024 license.  I have raised these issues with Adobe and feel reasonably confident that they will follow through with getting you an activated license again.       ... View more