Anyone for a quick game of Quidditch?   ... View more

@janeh88919911 said:  If I convert first to DNG I will need to add a step to then import from Files/Folders to the catalog.    Yes a new step will be required.  But using Watch Folders makes the import automatic. ... View more

@janeh88919911, responding to your original post, Adobe is not treating the new 3 year term license the same as a subscription license like CC.  There will be only minor updates and bug fixes for Elements 2025.  As Glenn has already indicated, an update to Adobe Camera Raw has already been issued for the new version.  There may be another ACR update before Elements 2026 is released next year.  It is clear that purchasing Elements 2025 will not entitle you to any new features or enhancements that are released to the program in future versions.   The following chart shows you the history of ACR updates for Elements.  The first column shows the ACR version when the program was released.  The second column shows the last ACR update for that version.  In the past, it has been possible to use the workaround given by Glenn to update ACR beyond the officially released update.  Normally, we have been able to keep ACR updated for at least 2 or 3 versions beyond the official update.   ... View more

On my computer, it can sometimes take a long time (one to two minutes) to complete the task.  Sometimes it opens instantly.  Be patient and it will open. ... View more

If you go to the Products page of your Adobe account, you should have a download link and your serial number listed.  If you click on my link it should take you there.  You may have to sign into your account. ... View more

When did you last look?  I just checked Elements 2020 and a name tag generated through face recognition, automatically appears in the IPTC metadata keyword tags field.  I don' think any changes have been made in the way Elements deals with metadata. ... View more

Elements cannot use the photos stored in the OneDrive Cloud.  It can only use the files stored on a local hard drive (or the Elements Cloud).  I have never used OneDrive local folders to store my photos but I assume it will work.  If it does, you will also have to store the Elements Catalog folder on OneDrive.  Otherwise, changes made on one computer will not appear on the other.   However, even if it is possible, in my opinion, the better solution is to use a shared external drive between the two computers. The shared drive must have both the media files and the catalog folder.  It must also be set up to have the same drive letter on each computer. In general, the easiest way to do this is to backup your original catalog and restore it to the external drive.  Depending on the restore options you choose, you will probably end up with the catalog folder located under the folder that you chose to restore the backup to.  I recommend moving it out of that media folder to anywhere else on the external drive. Make sure that the external drive is given the same drive letter on both computers.  Using each computer, search for/browse to the following file on the external drive:  catalog.pseXXdb.  Substitute XX for the version number of your program.  For Elements 2024, the name will be catalog.pse24db.  Be careful with earlier versions, since although the version numbers from Elements 16 to 21 continue in sequential order, the marketing names run from Elements 2018 to Elements 2023.  Starting with Elements 2024, the numbers represent the last two numbers of the year. Double-click on the db file and the catalog will open in the Organizer.   For further details about backing up and restoring a catalog, see this HelpX article. ... View more

Elements 2025 missing photos issue: There is a new button in the Organizer that allows you to filter out photo/video/audio/project files.  I suspect you have pressed it by mistake.  If you click on the button again, I'm sure your photos will return.  (Alternatively, you can press Ctrl+1  or select the Photos toggle under the View>Media Types sub-menu which were the old methods of removing photos from the grid.   Catalogue Conversion/Backup Problem   @bethf3699 said:  Just installed ( and reinstalled) PSE 2025. It would not accept the backup catalogue from our 2020 PSE, so we imported the photo's from the catalogue. Please explain in more detail what happened.  When you install a new Elements version for the first time on a machine that has an earlier version's catalogue, you are prompted to convert the old catalogue to the new version.  I suspect that you did not accept that option.  Installing Elements 2025 a second time will not give you the prompt because a new catalogue will be generated for use.  I assume that you then tried to restore a backup of your PSE 2020 catalogue.  If you used PSE 2025, this should have worked, but depending on the options you chose, you may have ended up with a copy of your photos restored to your computer.  If this is what happened, I can see why your Import of files could have resulted in duplicate files being placed in your new Catalogue.   If I am correct in my assumptions about what you have done, the best way out of this mess, it to use Elements 2025 to convert the Elements 2020 catalogue.  Once you give me more details and/or confirm my suspicions, I will give you more complete instructions on how to proceed. ... View more

@Ethereal_Coconut1495, under the Edit>Preferences>Files dialog, do you have the Rotate JPEGs using Orientation Metadata box checked?  That may solve your problem.   ... View more

BTW, to save you time converting to DNG, it is possible to use the latest ACR that will work with your raw files.  See this post and follow the instructions precisely.  This post is a little out of date, so the link within it will allow you to update to ACR 17.x.  Also, for Elements 2024 you need to copy the Camera Raw.8bi plug-in file from the CC path to: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 24\File Formats ... View more

Is your network drive an NAS?  If so, that is probably the performance problem. ... View more

. . .  and what version of Elements do you have? ... View more

What format are the files?  I have been having random problems rotating .heic files on my Windows machine.  Please explain what you mean by bogs down.  Does the program become non-responsive? ... View more

Let us know if reinstalling works for you. ... View more

If the file is in the correct location (which it seems to be - but please give us the screenshot requested by Glenn), try the following: Go to Windows Settings>Apps>Default Apps In the top search box, type in WebP Once the search has been completed, you will probably see a browser listed as the default app.  If so, Click on the small box at the side of the default app Choose the Photoshop Elements 2023 if it is listed.  If not browse to the PhotoshopElementsEditor.exe file in the       C:\Program Files\Adobe\Photoshop Elements 2023 folder and choose it.  My screenshot shows that I chose Elements 2025:     If none of this works, try uninstalling and reinstalling the program.  Choose to delete the Preferences file when given that option during the uninstall process.   ... View more

Laurie, I cross-posted with you.  You have the same file size as I do.  So, it is not compressed. ... View more

As I understand it, the plug-in is only used to Open and Save As a WebP file. Like Glenn, I have successfully installed the plug-in into Elements 2023.  No installer is required.  Simply copy the file to the folder stated by Glenn.  (When I downloaded from the link provided by Laurie, the file was not compressed.)   So, if you go to the Editor's Open dialog, does WebP show up as an available format?  Same question for the Save As dialog:     ... View more

Why did you need to reset preferences? Have you rebooted your computer? If you only copied the plug-in file to the folder, do you have an installer file for the WebP plug-in?  If so, use it. Go to Help>System Info . . .  and scroll down to the bottom.  Is the plug-in listed under third party plug-ins?   At the very bottom, do any plug-ins show as failed to load.   Please provide us a link to where you obtained the plug-in. ... View more

@Peru Bob, I don't see any evidence that the CC desktop app is required to install Elements 2025.      Thanks @Jeff Arola for your input.  I have been reluctant to test the licensing procedures because of the possibility that in sigining out of Elements 2025, I might also be signed out of all my other installed Elements versions and be required to enter a serial number.  I can't find any evidence in my Adobe account that I actually have a licensed version of Elements 2025.  It doesn't appear under my Products page and there is no mention of it in my Plans tab. ... View more

@Peru Bob, the new licensing scheme relies on ownership of an account, not a serial number.  Hence, my question to @pradeepkmr., and presumably the difficulties faced by the OP. ... View more

@Zbig32482002qhgk,  see this thread which provides a geeky solution to your problem.   @DP*  using your method, don't you also disable many other functions including face recognition and smart tags? ... View more

@pradeepkmr, if Elements 2025 and CC are installed with the same account, will signing out of Elements also deactivate all Adobe programs on that machine, including all other versions of Elements (which would then require insertion of serial numbers for each prior version of the program)?    And where does my account profile show that Elements 2025 has been installed under that account? ... View more

Your camera requires ACR 16.2.  Elements 2024 will only install ACR 16.0.  But there is a workaround to install the latest ACR, currently 17.x.  See this post and make sure you follow the instructions precisely.  You must copy the Camera Raw.8bi file to the following directory: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 24\File Formats. ... View more

@Joe.P, what is the problem you are trying to correct?  As @TonyP5 states, if you are simply trying to reach the Organizer's preferences to turn off auto sync, you do that through the Organizer's Edit menu.   (Or you can press Ctrl+K).   If you are having problems turning off the auto synch preferences and need to follow my instructions for editing the .xml file, It's not clear from your post whether you have looked in the ProgramData folder. (You say that you can't find it in the Program Files directory.)  Perhaps you have system files hidden.  ... View more

That's not an unusual problem.  Did you try Handbrake? ... View more

You have an unusual use case for Elements.  (But unless you are using all 5 machines at the same time, you would only need 3 accounts.) ... View more

You are only entitled to activate Elements on two computers (and you may only use one at a time).   The same has been true of all versions of Elements for at least the past 15 years.   The only difference introduced by Elements 2025 is that the license has a term limit of 3 years.  The license is also tied to your Adobe account and is not governed by a license serial number.  Unfortunately, if you have to deactivate a computer to use the license on another machine, you will deactivate all other CC programs on that computer.  I'm not sure what happens if you simply sign out of one computer from the Help Menu.  ... View more

Photoshop Elements is a photo editor.   Did you mean Premiere Elements? Or are you talking about the Organizer? Avi files play fine for me in the Organizer on Windows.  I can't tell you anything about Macs. Are you getting any error message?  Please give us a screenshot. Avi files are merely a container for other formats, so the ability to play them generally relies on the codec that was used for the video/audio streams within the file.  Without getting into more detail, one easy solution for you may be to transcode the avi files to mp4 using Handbrake which is a free utility. ... View more