mike233
Participant
mike233
Participant
Activity
‎Oct 09, 2018
02:31 PM
Re-imaging my computer seems to have worked.
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‎Oct 09, 2018
11:56 AM
THat doesn't change anything either. I actually have tdo that all the time because of another issue with AME.
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‎Oct 09, 2018
11:13 AM
Im using the latest version of AME 12.1.2 and Ae is version 15.1.2
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‎Oct 09, 2018
11:09 AM
Yeah. We use AME by default because adobe removed the codes we need from AE. I even did a test straight out of AE itself and it has the same issue, although when coming straight out of AE it is hit an miss, sometimes it works and sometimes it doesnt. From AME however, ii is broken every single time.
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‎Oct 09, 2018
10:31 AM
Thanks Ive actually done this already, it didnt change any thing. I think that is because it is not really a windows specific issue. The problems is that, the font isnt corrupt, it works fine in the After effects project, and every other program adobe and otherwise. It is only a problem when rendering form AE. So something is wrong the Adobe rendering mechanisms.
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‎Oct 09, 2018
10:08 AM
I tried all of that. Reinstalling and restarting. We have plenty of other Helvitica fonts that work just fine, its just this one and its only acting up on my machine. Ive found previous forum post with similar issues but they were from many years ago. and there was no solution. Im on a Windows 7 PC with i7 CPU, 32 GB of RAM, its the same specs as everyone else in the office.
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‎Oct 09, 2018
07:11 AM
Also Im at my work and it is only and it is only my computer doing this, everyone elses works fine. So it is something in my machine that is doing this. The client wants this font so changing that is not ant option.
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‎Oct 08, 2018
01:53 PM
I have a font called Helvetica Inserat, and it works find in After Effects while working but when I render it gets all garbled. What is happening and how can I fix it? How it should be: How it renders:
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‎Aug 24, 2018
08:01 AM
This has only happened twice out of a thousand times so its more like a glitch. Its doesn't occur regularly so it cant be settings. Here is another thread that I posted about another issue with AME, that is kind of similar but quite the same. AME has problems.
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‎Aug 22, 2018
02:26 PM
When I render out of After effects through Media Encoder sometimes the audio warps and the timing is off. The audio is fin in AE just not after being rendered through AME. Is there a fix for this?
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‎Aug 06, 2018
08:02 AM
I was reading article about Flash dying in 2020 and I wanted to know what exactly will happen to Flash based websites? Will they simply just not work anymore. My work uploads video ads to TV stations and one of the stations is Comcast and their portal is Flash based, so Im curious if it will just stop working. I have to imagine they have people on it but I have doubts. We had a automated uploading software developed to automatically login and fill out form inf and upload videos and it works fine the other stations but not Comcast because it is using Flash. When we talked them about it thy didnt seem to care. So Im curious if there is incentive for them to redo their portal without Flash so that we can automate it.
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‎Jul 10, 2018
09:09 PM
1 Upvote
I've been deleting those after each render. I also clear the render queue after each render. Nothing. I think it's being stored in cache somewhere in hidden folder or something.
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‎Jul 10, 2018
12:24 PM
1 Upvote
I just had this issue again even after restarting AME so its still a problem.
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‎Jun 08, 2018
07:44 AM
Depends on how the Codec is made. Some old footage works if they are 8 bit, but it its 24 bit or something it wont work. Its not every piece of footage its just random ones that were made with a specific compression setting. They still work in older version of AE before April 2018 but not in 15.1 and AME 12.1. I found this on where a person has the same issue with a 24 bit H.264 video After effects wont read my video file after update.
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‎Jun 07, 2018
03:26 PM
That's what we've been doing but it seems counter intuitive to stay on old software. Eventually after effects will reach a new version and files with be incompatible. Also AME has to stay updated to render from newer versions of AE and Premiere, so that is only a short term solution. Using MPEG stream clip is the best option mentioned. Thanks.
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‎Jun 07, 2018
02:15 PM
In After effect sand AME it no longer renders H.264 quicktim. It is in thier release notes for both: New features summary | April 2018 release of After Effects CC New features summary for the 2018 and 2017 releases of Adobe Media Encoder CC I made some post about it here: Output options for After Effects
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‎Jun 07, 2018
01:44 PM
They work fine in non adobe related programs like iMovie and Quicktime. And they work in After Effects 15.0 and AME 12.0 which is before the April update, so there isnt anything wrong with the files. Nothings changed about them, it was since we updated in April that they no longer work. So that is why it is most likely related to the depreciation of legacy QT codes.
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‎Jun 07, 2018
01:16 PM
They are using Quicktime H.264 codecs according the QT's inspector. Just checked in MediaInfo it says MPEG-4 Quitcktime. Thanks we will try the Mpeg Stream Clip
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‎Jun 06, 2018
01:23 PM
There are some quickltime files that wont load in AE, Premiere. or AME. I think it is because these QT files are using Legacy codes or something like 24-bit. So how does one go about converting these files? These old codecs are UNAVOIDABLE, since a lot of companies have been using these for years. For example, one of our clients is furniture retailer and the brand product videos they get from manufacturers go back 5-7 years so they are in these formats, and are unusable. We need a away to convert them but there are no Adobe products that can open them. So what should we use?
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‎May 22, 2018
12:53 PM
1 Upvote
Ive found that closing and repoening encoder works. Its annoying but it its the simplest way.
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‎May 15, 2018
07:32 AM
2 Upvotes
I have an issue with media encoder, where if I change an asset in AE like audio and even delete it from the project, AME still renders with the old audio. Is it being stored in cache somewhere? Is it in RAM do I have to restart my computer every time I want to render from AME? How do I fix this? Side Note: I would be really great if Adobe could add the ability to render H.264 MP4's straight out of AE, instead of having to use encoder. I didnt have these problems until I had to use AME to render.
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‎Apr 10, 2018
03:33 PM
With the recent change to AE CC 15.1, the Quicktime legacy codecs were removed so we now have to use AME to render from AE. AME has some issues with putting files in the right location. Normally if we send a comp to AME from AE with the Queue in AME button, it keeps the render presets and location settings. However if I need to render out two versions with different codecs, and I add a second codec to the video, it second version has a different location and creates its own folder. Is there any way to disable that? You may say we could just manually change it, however, we have to render out at least 50 spots a week so that would be time consuming and cut into production time.
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‎Apr 10, 2018
02:44 PM
At 3:00 of this tutorial video,​ ​the person explains that there is a difference between queuing in AME and adding to AME. Adding to AME Queue under the composition menu, is the traditional way of sending an After effects comp to AME. This way doesn't keep the render preferences, like time span, motion blur, and resolution. THis way is also supoer SLOW. However there is another way, using the "Queue in AME" button was added in the After Effects render Queue Window. This method sends the comp to AME but keeps all of the preferences and works very fast. THis allows us to keep the workflow, quick, and keep our presets from After effects and using AME we have access to more codecs. We still have to find a decent Codec to do final conversion from to send out to various TV stations that isnt too big for our servers though, but this is a start.
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‎Apr 09, 2018
10:02 AM
Im using Adobe After Effects CC 2018 on Windows and recently Adobe dropped support for the legacy codecs for Quicktime 7 on Windows. According to this the only options are: Animation Apple ProRes (macOS only) Avid DNxHD/DNxHR DV GoPro CineForm MediaReactor Lite Uncompressed I work at a post house that does Tv ads and we make around 50 spots a week. We need a suggestions for a good codec for Windows that aren't 1GB a piece, because we have to store a few months worth of video files on our server. QT H.264 was perfect in size and quality for us and we just need suggestions for what to do now. Uncompressed/Animation are too big, DNX, CineForm are pretty big as well. DV is old and outdated, and MediaReactor Lite doesnt exist in the actually render options. Using Adobe Media Encoder isnt an option because we have tight deadlines and the link from AE to Media Encoder is super slow and not usable for our workflow because of time. Does anyone know away to make AE to AME faster?
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‎Apr 04, 2018
10:04 AM
Yeah Apple is the big issue. By stooping support of Quicktime for Windows they open the door for this headache. I talked with friends in the industry an they are mostly using macs. The few that use PCs are using PC for 3d stuff but Macs for compositing and final output. We dont have the luxury of having both Os's and we need PC's accessibility to more GPU options for graphic intensive projects, so buying a Mac just isnt an option and a Hackintosh is not a reliable option.
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‎Apr 04, 2018
09:24 AM
4 Upvotes
Our solution is the reinstall AE CC 15.0 and not update it.
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‎Apr 04, 2018
09:23 AM
1 Upvote
There arent any commercial programs that do this in existence. We hired a freelance software engineer and had this custom developed. It converters each video file for each station and auto uploaded it by auto filling all the website info. This took years to develop not something that can change in a day. The program isnt even fully complete we are still working on the last station. Our client relies on this because big companies like Extreme Reach that do this stuff with their own proprietary system charge more and have specific deadlines that our clients cant meet. The mostly annoying part is that Adobe gave no warning that this was going to happen all of a sudden. There was no pop-ups in version 15.0 that said hey legacy codecs are being disabled in the next update. 2 years ago they mentioned the whole quick time for windows security thing but since then they have continued legacy codec support so there was no reason to change.
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‎Apr 04, 2018
08:55 AM
We use a custom program that was designed to encode QT H.264 mov files to the specific format the TV stations need. We push out around 50 spots a week, to five different broadcast stations, so you can see we this disrupts the system.
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‎Apr 04, 2018
07:56 AM
2 Upvotes
In After Effects version 15.1, Quicktime H.264 codec is missing and according to Adobe as of this version it is no longer support H.624 on Windows. Does anyone have a way around this? The TV stations we sends spots to REQUIRE Quicktime H.264.
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