Ares Hovhannesyan
Community Expert
Ares Hovhannesyan
Adobe Community Expert, Adobe Creative Educator, Manager of Adobe User Group in Armenia
AUG Armenia
Ares Hovhannesyan
Community Expert
Ares Hovhannesyan
Adobe Community Expert, Adobe Creative Educator, Manager of Adobe User Group in Armenia
AUG Armenia
Activity
9 hours ago
Thanks for reporting and sending log file. Team will review it and try to fix it in upcoming updates.
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May 16, 2025
09:21 AM
Thanks for reporting bug and attaching file. Team will review it.
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May 16, 2025
09:20 AM
Not sure, but try to open that file on the other PC where is Stager installed or use previous version of Stager.
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May 14, 2025
09:48 AM
Thanks for sending log file. Did you try with latest update? It depend on model.
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May 14, 2025
09:45 AM
I am creating textil and fabric materials by Sampler. Its great tool for that. Here is my portfolio. Salbi Podium
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May 10, 2025
09:20 AM
Thank you for posting log file. Are your GPU drivers up to date. Did you on Gaming Driver NVIDIA?
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May 10, 2025
09:16 AM
It dificult to catch the problem without looking on Ai file. But any way, some illustrator object do not transmitted into Dn correctly. Try to find solution in Ai file. Did you try to group objects in Ai before 3D effetcs?
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May 10, 2025
09:10 AM
The most updated tuttorials are available here: Adobe Substance 3D - YouTube
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May 04, 2025
02:35 AM
Thanks for reporting a bug and sending log file. Your post is upvoted and team will review it.
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May 03, 2025
07:57 AM
You can outline text or expand, create normal objects and arrange them as you want. Just idea
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May 03, 2025
07:54 AM
1 Upvote
Adobe Products follow the politics. The latest program will not operate correctly for hardware that is 7 years old.
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May 03, 2025
07:44 AM
That can be achieved if you will use your image for creating normal or height map. I mean the last image with letters. Did you try it?
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May 02, 2025
08:18 AM
Thanks for log file. Team will review and try to fix bug in upcoming buids.
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May 02, 2025
08:15 AM
The issue might be related to the UV Mapping of your object. If your model doesn't have a proper UV map, Adobe Dimension may struggle to correctly apply and retain decals when saving. Here are a couple of solutions:
1. Generate a UV Map: In Adobe Dimension, select your object and generate a UV map. This ensures that the decal has a proper surface to adhere to. 2. Check Your Model's UVs: If you created the object in another software (like Blender or Photoshop), make sure it has a UV map before importing it into Dimension. 3. Use Smart UV Mapping in Blender: If you're using Blender, apply the Smart UV Project before exporting your model as an `.obj` file. 4. Try Different File Formats: Some users have reported issues with `.fbx` files. If your decal isn't working, try exporting your model as an `.obj` file instead.
Solved: Decal Not Working - Adobe Community - 11718127
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May 02, 2025
08:03 AM
Therefore , this is a specific bug. Your post has been voted and team will review your log file.
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May 01, 2025
01:09 AM
I saved your opened files with new name. Is it possible to you to open it?
https://www.dropbox.com/scl/fi/pyo1hkv57c1tcfj28v6ky/Sneakers.dn?rlkey=iywgmegdzysvsb86krt9dk76c&st=i7d503al&dl=0
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Apr 30, 2025
09:10 AM
I am able to open your Dn file in latest build. Here is screenshot. Try to reinstall Dn. You can also use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Apr 28, 2025
09:52 AM
Is it possible to share a file here via any cloud to test? Thx
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Apr 28, 2025
09:48 AM
Thanks for reporting. Yes team is aware about the issues with special Characters that have been also reported previously.
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Community Expert
in Adobe Substance 3D Viewer (Beta) Bugs
Apr 27, 2025
08:48 AM
Apr 27, 2025
08:48 AM
Can you describe more details. Did you exporting it from Ai and then trying to open Substance 3D Viewer?
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Community Expert
in Adobe Substance 3D Viewer (Beta) Bugs
Apr 27, 2025
08:46 AM
Apr 27, 2025
08:46 AM
Did you try to reinstall app? You can use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Apr 27, 2025
08:39 AM
Are files created with (v4.1.1) previously with previous versions or are composed with new version?
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Apr 27, 2025
08:35 AM
In your option panel (top) I see that you need to confirm your applied action (transformation) Press on icon or Enter to confirm it, as Ps are in waiting mode.
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Apr 20, 2025
03:01 AM
May be you can use Split into Grid option from Object->Path->Split into Grid to split the object into small rectangles.?
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Apr 20, 2025
02:55 AM
Do you mean to clean aura around light? You can use rasterize image and use adjustments layers to clean aura.
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Apr 18, 2025
12:14 PM
No crushes with latest NVIDIA Driver for RTX 4060. What is your GPU?
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Apr 15, 2025
08:49 AM
This is not on roadmap from Substance Team for now.
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Apr 15, 2025
08:47 AM
No information from Modeler Team till now.
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Apr 08, 2025
10:26 AM
Thanks for sending log files. Team will review it and take into account for next update.
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Apr 08, 2025
10:24 AM
In Object Menu there is Replace Object command. If you replace object via import it will be imported and take the same camera position. May be that can help?
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