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garyv19142592

Community Beginner

Community Beginner

Activity

Re: Error Code 1 when installing Creative Cloud de...

by in Download & Install Discussions
‎Apr 05, 2017 01:45 PM
‎Apr 05, 2017 01:45 PM
I would try installing the full product for Creative Cloud desktop app which was released today Download Creative Cloud desktop app ... View more

Re: Creative Cloud App, installation error code 20...

by in Download & Install Discussions
‎Apr 05, 2017 10:15 AM
6 Upvotes
‎Apr 05, 2017 10:15 AM
6 Upvotes
For those experiencing this problem in April 2017, a new version 4 of Creative Cloud desktop app full product is available at Download Creative Cloud desktop app Installing this manually may resolve a recent issue with the update being detected as virus by some firewalls. ... View more

Re: When trying to upgrade Creative Cloud desktop ...

by in Download & Install Discussions
‎Apr 05, 2017 09:16 AM
‎Apr 05, 2017 09:16 AM
It appears the new version is now available... ... View more

Re: When trying to upgrade Creative Cloud desktop ...

by in Download & Install Discussions
‎Apr 05, 2017 09:13 AM
1 Upvote
‎Apr 05, 2017 09:13 AM
1 Upvote
I know this sounds snide, but it seriously is not intended to be so; it seems to me that the developers may have a lesson to learn here for this particular product since Creative Cloud desktop app affects all Creative Cloud apps: produce and test the direct download at the same time the worldwide release is made. ... View more

Re: When trying to upgrade Creative Cloud desktop ...

by in Download & Install Discussions
‎Apr 04, 2017 05:33 AM
2 Upvotes
‎Apr 04, 2017 05:33 AM
2 Upvotes
I was able to upgrade on a laptop after I used my cell phone as a WiFi hot spot. Obviously not an option on most desktop machines. It's likely that whatever firewall you are behind is blocking the download. Until they find a fix I can only hope Adobe will provide a download link to the full product. ... View more

When trying to upgrade Creative Cloud desktop app ...

by in Download & Install Discussions
‎Apr 03, 2017 06:52 PM
1 Upvote
‎Apr 03, 2017 06:52 PM
1 Upvote
We discovered that our SonicWall is detecting the download as a virus. I was trying to download the full product at Download Creative Cloud desktop app  and discovered that this location does not currently have the latest version, so Creative Cloud desktop app still tries to upgrade to version 4. Can someone please update that web page so we have the latest full product available for download? ... View more
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