Animate

Dear Adobe Support Community, sorry to trouble you, hope all are doing well during this strange time with the pandemic.     A long time user of Flash from long ago.  Most likely making a mess of it with the newer Animate offering with Canvas HTML5.  Able to present moving loaded content without sound uploaded to a server for a browser for awhile now.  Able to insert mp3 formate files in Animate just fine and export video files.  But having a real problem with testing the sound file for Canvas or having the mp3 load properly upon publishing to web server.  Using Safari browser.  Have read every posting the past couple of days, trying all the different helpful tips on the sound subject, but I am missing the obvious.  Seem to be stuck.  Made certain to use 44.1 kHz, 16 bit sound file.  It doesn't play the sound in a test either while running Animate before publishing, but if I open the test HTML page individually on my computer withou

I have no clue what i'm doing wrong, i just open Adobe Animate 2021 and open a file or new project, and it instantly closes (When it sends the crash report message once you click any button that closes the crash report Adobe also closes)If anyone could help that would be very nice, thanks in advance

I drew a person, I want to double click his hand, and then make it a symbol. However, when I double click, I only choose the enclosed area, and not also the outline of the hand. When I hold shift and also select the outline of the hand, it selects the outline of the whole person. Can I only select the outline of the hand, and not the whole character I have?

Hi,I have been working on an animation that includes a few high-quality PNGs. They look good when I am in Animate, but when I export them they are pixelated in the video. The first screen capture is one example in Animate and then the 2nd is after it is exported. I have several animated clips I am working on and they all have the same issue. Thanks in advance for your help! 

Where can I view the motion tweens in Adobe Animate? So the line I can change? I cant see the path, the Symbol is moving on. I want the Sybol (little stroke) to move along the path, but I cant see the path on which the symbol is right now, that meas I cant change the path from the motion tween.. Please Help.Thanks.  

Welcome to another episode of adobe updating softwares but never testing it and never fixing any bugs before releasing a new version of any product.I want to put music between some frames where i used the option F6Basically the music should play and stop between those frames but no.....

Hey, I've sorta figured out how to use the brushes in animate but. Every time I'm gonna draw a line whether it's normal brush, or paint brush. Before I let go of my brush stroke it shows my line as very small lines. and with normal brush a transparent version of my line I just wanted to know if i could turn that off.

Fellow animators, I've been using Animate 2021 for about a month now and have stumbled upon a little problem:My audio quality (including background music/noise, speech, voices, etc) becomes quite bad after uploading to YouTube or other social media platforms.Before updating the program to Animate 2021, I had Animate CC 2018. Everytime I finished a new animation in Animate CC 2018, I would go to 'Publish Settings' and then to 'Audio Stream'. I would then change the compression from MP3 to ADPCM, because this allowed me to have perfect audio quality when posting to social media channels.However, with Adobe's new 2021 update, I just cannot find the Audio Stream and compression options anymore when clicking on 'Publish Settings', in fact the whole panel looks different than the 2018 version. That is why I assumed that the audio type would fit the social media channels automatically, through Media Encoder or such. Unfortunately, this is not the case. Please could anyone help me wi

When i click on create new and new document screen comes up it does not it does not show full disply instead its cut off and it doesnt even give me the option to scroll to the side to view the rest of the disply. Im using a windows 10

I've put some audio into Animate, and I'm having the typical issue of "The audio will only play on frame 1 and nowhere else". I've looked it up and it says that you're meant to change the audio from Event to Stream from the Properties menu. I go to the properties menu, find the Sync section and click it; my audio is set to Event. "Ok" I think, "Time to change it to Sync instead". I click the menu and all the options are there; Start, Stop and Stream. There's just one problem...I can't click them. Y'know when there's an option in a menu that you can't click because it's a different colour? (Usually grey) Yeah, that's what's happening.Please help(The audio is a WAV file by the way)

Hello Adobe Community   ,  I wonder if anyone can advise me on the best/correct file type to use when importing my character artwork into Animate CC for animation. I think i am now a bit confused and baffled over which file types to export or which program to use for creating artwork.  If someone could advise me on a/the correct process that would be great. I use a combination of Illustrator , Photoshop and Affinity designer for graphics. My artwork is usually made in Affinity designer or Illustrator and then taken into Photoshop so i can assemble the parts of a character. Once this is done i am  importing to Illustrator because i am thinking it needs to be vector based for scalability. This process usually results in the effects applied in Affinity distorting or dissapearing. This led me to create artwork without effects but that is not ideal for me...  so instead i thought i could just import a PSD file in order to keep the applied effects intact. The ef

I'm trying to create a HTML5 banner ad (MPU) with static text but my text keeps disappearing when I try and test it in browser. It works perfectly in editing mode so I'm not sure what's happening. For context: I'm converting the text to a graphic symbol and using motion tweens. I was originally using the font Frutiger but switched to Arial and Helvetica but still having the same problem. Dynamic text does work but I need this to be static text. When I open the file this message comes up, I've mapped the fonts to Helvetica but still experiencing the same problem (I'm no sure where these fonts have come from):Your help is much appreciated!Beth

Sorry I couldnt get the photo to face right side up. But those are all the options and settings I get for changing things about the brush. I can change the brush size and the smoothness and all that, but I can't seem to find a way to change the brush style itself to a different texture or design, for now it's only the standard brush. I can view the brush library, but strangely I'm only able to find the brush style option in the retangle tool and a few others I think. Do I need to update? Is this a glitch? Please help if you can, thanks! -Sean W.

I'm trying to get a reference to exportRoot from a js file that I added as an external file within the project. But I'm getting this error:Can't find variable: exportRoot Doest anyone know how can I get a reference to my objects in the timeline from an external javascript file? Thank you

Hello. I have an animated graphic symbol that plays when I scrub the play head or hit RETURN to play. It does not play however in the swf or mpg export. It is composed of embedded Animated symbols 3 deep ( that is -a still symbol that is put in another layer and animated over time. THAT symbol is then put in another symbol, distributed over several separate layers and animated some more - and then brought into the main timeline). Is this too much?

J'ai créee une animation avec Animate CC. J'ai ajouté un caque pour l'audio mp3. Quand je l'active avec Animate j'ai le son et l'animation.quand je l'exporte dans video ou media je n'ai plus le sonSi quequ'un peut m'aider ?Merci 

i am trying to play song from filei wrote this code, but the ausdio does not workvar song = new Audio();song.src='file.mp3';song.play();  

how can i pass data from php to adobe animate js file?

Hello everyoneI'm trying to buil, without success, an interactive map based on the graphic attachedThe image is pretty wide and ideally the users will be able to move around zooming and panning to a specic point of interest. A big plus would be to show an image when the mouse is over (or click) certain text.I've being rerearching the last days and I came across this great post (which might be the answer I'm looking for) but when testisg the html5 only the zoom on wheel is responding.I'm quite new to AnimateCC, I used to do small projects with Flash back in the days.Has anyone suggestions or inputs. Every lead or hint wuold be much appreciated.Thanks in advance to whoever might answer!Cheers, Marco

Hello,In Animate HTML5, I've been trying for hours to solve the following problem and I don't know what to do: I would like to be able to set the number of loops to 3: why doesn't the following code work? createjs.Tween.get(myPoint,{loop: 3})Thank you very much for all the answers.

Hello , Version of Adobe Animate CC : 20.5.1 When I draw on layers that have several keyframes I notice that the Fluid Brush tool starts to lag behind. However, on a blank layer the strokes are very responsive. Any idea what maybe causing this? Here are my PC specs:    Here is a video of my issue:  Thanks for all of the hard work, hope to hear back from you.

I was using Animate 21.0.0I downloaded an installed the HTML5 Audio component.I used it for several Audio files in different projects.(5 projects total)It worked okay  but kept deleting the audio files when I published or tested the file. So I replaced them from backups. It finds the audio and plays when testing so I uploaded it to my website. It works fine.Then I upgraded my Animate to 21.0.1.Now the audio works when testing, but stops working  when I upload it to my website.I have created 2 project since the upgrade. Neither player can find the audio files after all files are uploaded. I hope itis not the Audio component compatibility Animate 21.0.1. But that is the only thing  that has changed. 

I'm trying to use the brush tool on a frame that has a motion tween on it, but every time I try to use it the brush stroke doesn't appear 

Hello everyone, having a bit of trouble on trying to have my buttons (next, back, and replay) work correctly. I have 11 frames aniamted, first frame works correctly and the next button takes it to the next frame. However, the next frame does not play my animation and that's where I am stuck right now. On my first frame I have this:import flash.events.MouseEvent;stop ();var userName;next_btn.addEventListener(MouseEvent.CLICK, getName);function getName(event:MouseEvent):void{trace("button works");nextFrame();} Which works for me so far. Does anyone have any tips on how I can have my other frames animate and then have my buttons (next and back) work for my next 10 frames?  

There are many cool things you could make in as3But not in html5 canvasNext time you update your software, please add some more components