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Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
March 16, 2022

Photoshop Elements 2022 & 2021 crash on launch after macOS 12.3 update

  • March 16, 2022
  • 3 replies
  • 1629 views

With the recent macOS 12.3 update, you may see a crash on the launch of Photoshop Elements 2022 and 2021. Apple and Adobe are aware of this issue and are actively working on a resolution to the problem.

 

If you have not already updated to macOS 12.3, you are recommended to not update to this version. 

 

If you have already updated, till the time a fix is released by Apple or Adobe, you can refer to the available workaround to resolve this issue: https://helpx.adobe.com/photoshop-elements/kb/startup-crash-on-monterey.html

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      3 replies

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity ManagerAuthor
      Community Manager
      June 6, 2022

      Hi all,

       

      Photoshop Elements 2022 and Photoshop Elements 2021 work fine with macOS Monterey 12.4. Please update your macOS to 12.4 in case you are experiencing a crash or hang on the launch of Photoshop Elements on the macOS version less than 12.4

       

      I hope it helps. Let us know the status.

       

      Thanks,

      Mohit

        R
        Radio8823990254cwov
        Participant
        April 11, 2022

        I have adobe photoshop elements 2021 and it does not launch anymore.

        I am running mac os 12.0.1.

        I also see that 

        R
        Radio8823990254cwov
        Participant
        April 11, 2022

        Sorry. I meant to continue that i see that it is no longer available on the app store. Is there a free update to get it working or something?

         

        Mohit Goyal
        Community Manager
        Mohit GoyalCommunity ManagerAuthor
        Community Manager
        April 7, 2022

        Hi all,

         

        We're happy to release the update of Photoshop 2022.3 which includes the fix for this issue.

         

        Apply the update in one of the following ways:

        • Click Install Now or Install On Exit in the update message displayed in Photoshop Elements.
        • Choose Help > Updates (when the update message is not displayed).

         

        Let us know if the update resolves the problem for those affected and share your feedback with us.  

         

        Thanks,

        Mohit

        J
        James24025692sqv2
        Participant
        April 13, 2022

        If the program crashes on launch, how do you get anywhere within the program to initiate this update????

         

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